Customers will stop eating at certain restaurants for a number of reasons. Many have little to do with food or service quality, but rather the way in which these brands choose to engage with their guests. In this free webinar, you'll hear several real accounts from consumers who will detail what caused them to take their business elsewhere.
Here are some of the insights you'll get from this 30-minute presentation:
- What constitutes a poor mobile experience, and how it can impact your business
- What messages will drive away large segments of your guest population
- What not to do when issuing comps to your guests
- How to manage an agile response team that can quickly address customer feedback
- What your restaurant is probably doing to irk customers without realizing it
In this webinar, you won't just see why certain brands lose business. You'll also walk away with a number of easy-to-implement solutions that can prevent customers from ever leaving.
Enjoy the webinar!