Our Annual Online Ordering Report Is Now Available - Download Here!

Make your digital experience as good as your in-person experience

Acquire new customers and capture valuable zero-party data with industry-leading customization features, over 30 POS integrations, and AI-driven recommendations.

O&D Hero

A customer-centric online ordering experience for restaurants and c-stores

Make ordering a pleasure with an easy interface, branded apps, and responsive microsites, as well as a host of other features that create a great, differentiated experience for your guests and employees that allow you to capture and fulfill orders directly.

Loyalty + Online Ordering + Payment

The winning combination

Create a virtuous circle that attracts and keeps more guests when you combine the most powerful online order & delivery service with the most trusted loyalty programs in the business.

O&D Loyalty Combination
Stat New Brand

By leveraging loyalty in combination with online ordering a large sandwich chain reported that 53% of new loyalty members came from online ordering.

We’re thrilled to launch this first-of-its-kind Alltown Fresh® App to our guests. The ability to custom-order your sandwich, smoothie, or salad – and use the same app to fuel your car and pay without touching the PIN pad – is a game-changer.

Joanna Linder, Vice President of Marketing Global Partners, LP
Alltown Testimonial Image

I would absolutely never have had the ability to know and act on customer order level insights if it weren’t for the loyalty program and messaging.

Emily Mastrantonio, Director of Digital Media and Communications Walk-On’s Sports Bistreaux
2.5x
Takeout orders grew by 2.5 times greater than pre-COVID
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Custom Menu Builder for Restaurants and C-Stores

Make your menus more enticing

With a custom menu builder and centralized menu management you’ll be able to update menus across all aggregator and online platforms to give your guests the most accurate prices and item availability in real time.

Order Experience Menu Builder

Third-Party Delivery App Integration for Restaurants and C-Stores

Integrate with aggregators

Use HandoffSM to capture orders from the various third-party aggregators directly to your POS system, reducing errors associated with re-entering orders, while keeping the kitchen on track, menus in sync, and simplifying your reporting.

Third Party Delivery Apps (1)

Feedback Tool for Restaurants and C-Stores

Feed off your feedback

When FEEDbackSM is integrated into the purchasing process seamlessly, guests are happy to give you valuable comments, which you can use to improve your service and offerings, making the next guest experience even better.

Feedback Survey Tool

Mobile Apps for Restaurants and C-Stores

Meet your guest on their mobile

Guests will love the unparalleled convenience offered by truly responsive websites that work across all devices: desktop, tablet, or mobile phone. Of course, we can easily integrate with your existing mobile app or build you one if needed.
O&D Responsive
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OO Report 2023 Hero
Explore how digital ordering has evolved in the new 2023 Online Ordering Report
Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:
  • 30.7% digital orders as a percentage of total orders 
  • 11.3% average increase in digital order price 
  • 35% percent more loyalty members on average use first-party ordering vs. third-party ordering
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