Our Annual Online Ordering Report Is Now Available - Download Here!

We’re making headlines.

As the industry leader in creating great guest experiences, we’re either creating the news or
being reported on. Here you’ll find our press releases, thought leadership, company
announcements, and recent headlines.

Press Releases

May 18, 2023
Digital Food Ordering Essential for Long-Term Success of Restaurants and C-Stores; Vital Part of Guest Engagement Ecosystem, Says Paytronix Report

Paytronix today published the Paytronix Online-Ordering Report 2023, which finds online ordering is now a must-have for restaurants and convenience stores and that two distinct channels, delivery and takeout, have emerged.

May 16, 2023
Paytronix Launches in Square App Marketplace to Boost Digital Guest Engagement for Restaurants

Paytronix today announced a new integration with Square, the technology company that makes commerce and financial services easy and accessible.

May 02, 2023
Toastique Launches on the Full Paytronix Guest Engagement Platform

Paytronix today announced that Toastique, the gourmet toast, juice and smoothie franchise, has launched its guest engagement program on the full Paytronix platform, which includes loyalty, online ordering and a mobile app.

Mar 21, 2023
Paytronix and mParticle Partnership Helps Brands Unlock the Value of their Loyalty Data

Paytronix and mParticle, the leading Customer Data Platform, today announced an integration partnership that enables retail brands to connect data from Paytronix to mParticle.  

Mar 07, 2023
Paytronix Mobile Experience Builder Revolutionizes Mobile App Management

Paytronix today transformed the management of mobile apps for restaurants and convenience stores with Paytronix Mobile Experience Builder.

Feb 28, 2023
Smitty’s Engages and Rewards Restaurant Guests with Paytronix

Paytronix announced that Smitty’s™ has completed a coast-to-coast launch rolling out MySmitty’s Rewards across Canada.

Feb 21, 2023
Paytronix Gift Card Report: Inflation Forces Changes for Both Restaurants and Guests

Paytronix today published the Paytronix Restaurant Gift Card Report: 2023, which finds that restaurants have moved on from the pandemic, but face changes thanks to inflation. Those changes affect both how restaurants sell cards and how consumers purchase them.

Jan 31, 2023
Paytronix Looks to the Future of Guest Engagement

With a new look, the pioneer in providing the technology and services that enable brands to develop deep and lasting guest relationships signals an industry shift.

Mar 31, 2023
Paytronix Expands Online Ordering to Accept Pony Express Orders

Paytronix today transformed ordering by integrating Paytronix Online Ordering with the Pony Express,

Nov 30, 2022
Cyber Monday is the New Black Friday for Restaurant Gift Cards

Cyber Monday is the new Black Friday. That’s what emerged when Paytronix examined restaurant gift card sales during the first weekend of the 2022 holiday shopping season.

Nov 01, 2022
Paytronix Names Elizabeth King Chief People Officer

Paytronix Systems, Inc., announced that Elizabeth King has been named to the new position of Chief People Officer.

Oct 11, 2022
Paytronix Annual Loyalty Report 2022: Members Defy Inflation by Visiting and Spending More; Loyalty Spending Highest on Record

The Paytronix Annual Loyalty Report 2022, finds loyalty programs are helping combat inflation as 55% of restaurant loyalty customers increased their average check size more than the price of the average item increases. The report also finds that anywhere from 5 to 17% of overall business revenue is driven by the most loyal 2 to 3% of customers and that younger members are driving a generational shift in age and spend across loyalty programs.  

Press Kit

The most up-to-date brand assets and company information in one convenient download.

Media Contact

The Paytronix Communications Team is here to assist. Please let us know if you need anything.

For inquiries, please contact [email protected]

OO Report 2023 Hero
Explore how digital ordering has evolved in the new 2023 Online Ordering Report
Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:
  • 30.7% digital orders as a percentage of total orders 
  • 11.3% average increase in digital order price 
  • 35% percent more loyalty members on average use first-party ordering vs. third-party ordering

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