Ovation and Paytronix Team Up

NEWTON, Mass. - March 17, 2025  

Paytronix announced the partnership with Ovation. Together they give brands more info about customer feedback.

The Benefits of This Partnership

Jake Levine, VP of Partnerships at Ovation says: “At Ovation we always say, ‘The value is in the volume’. You need to hear from a good amount of your guests to truly get a clear understanding of what’s happening in your stores. Our partnership with Paytronix aims to provide restaurants with another avenue for seamless guest feedback.”

The partnership is important for Paytronix customers. Now brands can send surveys thirty minutes after someone buys.

How the Surveys Work

Thy work via text.Happy guests are prompted to engage more. Mad guests are asked to give some more info.  This info is sent to the company right away.  

AI turns the feedback into what you need to know. 

“At the heart of integrations like this is the desire to go beyond the initial interaction”, said Kalani Stephens, Director of Strategic Partnerships at Paytronix.

“The ability to immediately increase the volume of feedback, is extremely valuable. With Ovation, we aim to help brands learn from the data, improve their relationships with the guests and reward loyal, positive behavior with unique opportunities.”