2026 Loyalty Report
95% of guests who visit 4 times keep coming back. Are you getting them there?
2026 Trends Predictions Report
From Transactions to Relationships: The Next Evolution of Guest Engagement

Every Fuel Stop Is a Food Sale You Haven't Made Yet
The 2026 C-Store Online Ordering Insights Mini Report shows how digital-first operators are converting pump visits into high-margin food revenue and what it takes to join them.
0 %
Basket size increase for geofenced customers
0 %
Higher in-store revenue per visit from EV customers
0 x
Higher click-through rates from geofenced messages vs. standard push
0 %
Of geofenced food purchases are completely incremental revenue
Your fuel customers are already on-site; they're just leaving without buying food. This mini report breaks down the digital engagement strategies turning routine pump stops into high-frequency food sales.
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Why Read Now:
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- $2.30 additional revenue per fueling transaction when food cross-sell is triggered at the pump
- 31% higher visit frequency among app users receiving location-based triggers
- 340% higher in-store revenue per visit from EV customers vs. traditional fuel customers
- 9x higher click-through rates from geofenced messages vs. standard push notifications
- 67% of geofenced food purchases represent net-new revenue; demand that didn't exist before the prompt
Your competitors are already living in 2026 while you're still optimizing for 2024. You've invested in loyalty programs, upgraded your tech stack, and launched mobile ordering. Yet guests still treat you like a transaction, not a relationship.
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Every quarter brings harsher wake-up calls:
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The report reveals 10 forces
reshaping hospitality right now:
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25% C-stores with integrated food and fuel loyalty see higher sales growth |
10-20x Customer lifetime value generated by QSR subscription models |
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63% Of C-store customers now offer made-to-order meals, achieving value parity with QSRs |
40% Reduction in order errors with AI-driven personalization, while boosting kitchen efficiency |
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25% Higher dual-channel reward redemption from cross-brand loyalty partnerships |
↑ Measurably more social shares from texture-focused dining experiences |
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"The future isn't coming; it's here. This report shows you how to turn AI from buzzword to business driver, transform c-stores into "third places," and build the unified commerce platforms that make every transaction a relationship-building opportunity." |
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Talk to an expert Ready to benchmark your loyalty program against these trends? We'll show you where you stand. |
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Full report content below
36 pages · Paytronix Research

