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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

Plan, execute, and analyze with ease

With Paytronix marketing automation, you’ll create consistent, personalized customer experiences, deliver them across channels, and drive incremental visits from frequent, lapsed, and even lost customers. Loyalty rings registers and that’s what we help you build.

 

See It In Action

Marketing Automation Hero

Marketing automation for restaurants and convenience stores

 

How it works

1


1 Identify Clusters

Identify clusters or segments with artificial intelligence

2


2 Build Campaigns

Build personal campaigns in 5 minutes or less

3


3 Test

Test channels, messages, and offers

4


4 Analyze

Analyze in real time and report attribution

Omnichannel

Email, text, push – oh my!

The best way to reach your guests depends on the individual. Deliver the best experience and increase guest engagement with a flexible marketing automation system that lets you test, learn about, and optimize personalized messages and offers.

Omnichannel

Campaigns

Work smarter, not harder

Take the guesswork out of your campaign planning and execution by using the nearly 60 preloaded filters to help you fine-tune your campaigns. Plus, you can measure the precise lift of all of your campaigns for easy reporting.

CASE STUDY: How Primanti Bros. targeted guests to drive a 50% lift in spend with AI

Campaigns

Promotion Types

More is more in this case

Run national programs or drive local marketing efforts with the most out-of-the-box promotion types in the industry. From BOGOs and visit challenges to demographic and geographic campaigns, the opportunity is only limited by your imagination.

E-BOOK: Choosing the loyalty program that's right for you
Promotion Types

Attribution

Measure what you manage

An easy-to-use dashboard lets you track the results of your efforts, including total spend, EatThru StatsSM, and additional products sold. Easily visualize and report your success to your leadership team. Take a bow.

Attribution

BENEFITS

Get the most out of your marketing efforts

Benefit Agile Campaign
Create agile campaigns
Benefit Real Time Analysis
Get real-time analysis and attribution
Benefit Optimization
Increase optimization and yield

Features

Powerful features allow you to create an experience that drives engagement.

K-Means Clustering

Identify the most valuable clusters in your data set and deliver targeted offers to each.

Segmentation

Create an unlimited number of reusable segments and target them with automated campaigns.

Target and Control

Quickly use A/B testing in Target and Control groups to optimize offers and messages.

Click to LoadSM

Accurately attribute spend on discounted items with click-to-load campaigns delivered via email.

Survey Tools

Automatically reward guests with the help of built-in surveys.

Quotation_Marks

The results far exceeded what we were initially hoping for. We had really strong re-engagement. Not only did we win the customer back, those customers that we won back visited us a subsequent time.

Ryan Wilkinson, Marketing Manager
Primanti Bros.

Primanti Bros Logo

 

90%

On average, guests who received an offer visited at nearly twice the rate of the control group, a 90% visit increase.
 

Read the Case Study

There's more solutions to explore

Contactless Experiences Icon
CONTACTLESS EXPERIENCES

Learn More

Customer Insights Icon
CUSTOMERS INSIGHTS

Learn More

Mobile Experiences Icon
MOBILE EXPERIENCES

Learn More

Subscriptions Icon
SUBSCRIPTIONS

Learn More

Employee Dining Icon
EMPLOYEE DINING

Learn More

Ready to create an experience that will keep your guests coming back for more?

 

Contact Us