Our Annual Online Ordering Report Is Now Available - Download Here!

Innovation is in our DNA

We started Paytronix 20 years ago with one mission in mind: help businesses create great experiences for their guests and customers that built loyalty and rang registers. Today, we’re still as driven and dedicated to your success which is why we operate as an extension of your team and measure our success by yours.

Andrew, CEO
A product visionary and Paytronix's team leader, Andrew motivates us to be innovative, maintain focus, and serve our customers beyond their wildest expectations. He has earned engineering degrees and a graduate business degree from some of the nation’s most prestigious universities – Princeton, MIT, and Harvard.
Charles, CRO
No matter how guests engage in the dining experience, Charles believes brands can connect with them. That’s why he’s dedicated to helping restaurant and c-store brands generate repeatable revenue by using the best customer experience platform. Calling on his 30 years of industry leadership, Charles leads teams specializing in global sales, strategic alliances, and channel strategy.
Lee, CDO
Lee leads the Data Insights team, and is a self-confessed data geek that can often be found digging into the data with his team. His undergraduate degree in Mathematics and MBA from Harvard Business School gives him the unusual ability to both execute complex analyses and translate the results into ideas that business leaders can use.
Pamela, CMO
Pamela leads the strategy and tactics that tell the Paytronix story across the full marketing spectrum. Graduate of Boston University, she previously served as vice president/head of marketing at Crunchtime!, where she built a robust cross-functional marketing team, programs and processes. When she’s not working hard to tell the Paytronix story, you can find her on her boat exploring the inlets of Cape Cod.
Andrea, CCO
Andrea helps customers realize the full benefits of the Paytronix Customer Experience Platform by ensuring that every customer receives world-class service. She has her MBA from The Carroll School of Management at Boston College. When Andrea is not working on customer success, she can be found hiking the great outdoors, completing triathlons, and traveling with her husband.
Stefan, CTO
Leading our pack of software engineers, QA team, and systems personnel, Stefan recognizes exceptional work on a regular basis. A true team player, he leverages his computer science education and entrepreneurial experience to manage his team, keeping our clients’ needs top of mind.
Beth, CPO
Beth takes care of the people who take care of our customers. She has shown through positions at other startups and fast-growing companies that people come first. She has supported employees at other startups in the Boston area, and is an expert at pushing forward the idea that employees are the reason for the company’s success on the product side.
Tim has been developing technology solutions since he was 12 years old. He attended Case Western Reserve University in Cleveland, Ohio, where he earned a bachelor’s degree in business management. Tim created Open Dining Network, an online ordering solution for restaurants. For nearly 10 years he has been working in the restaurant technology industry specializing in the off-premise space.
Partnering with Paytronix starts with a chat with Matt. A host of finance-related positions – prior to discovering Paytronix in 2001 – prepped him for success. The best highly accident-prone story teller ever, Matt loves spending time with his family.
OO Report 2023 Hero
Explore how digital ordering has evolved in the new 2023 Online Ordering Report
Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:
  • 30.7% digital orders as a percentage of total orders 
  • 11.3% average increase in digital order price 
  • 35% percent more loyalty members on average use first-party ordering vs. third-party ordering

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