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Innovation is in our DNA

We started Paytronix 20 years ago with one mission in mind: help businesses create great experiences for their guests and customers that built loyalty and rang registers. Today, we’re still as driven and dedicated to your success which is why we operate as an extension of your team and measure our success by yours.

Jeff Hindman, CEO
Jeff inspires the Paytronix team to develop and deploy tools, technologies, and strategies that ensure our clients excel at delivering great digital guest engagement. He has deep hospitality and technology experience, having led teams at major brands like Radiant Systems, NCR, and Snap One. Jeff holds degrees from Duke and Harvard, and before assuming the role of CEO, was a Paytronix board member. When Jeff isn’t motivating the Paytronix team to help our clients innovate and thrive, you’ll find him spending time with his wife and two sons, running, and playing guitar.
Andrew Robbins, Executive Chairman
As founder and product visionary, Andrew motivates us to be innovative, maintain focus, and serve our customers beyond their wildest expectations. He has earned engineering degrees and a graduate business degree from some of the nation’s most prestigious universities – Princeton, MIT, and Harvard.
Charles Gray, CRO
No matter how guests engage in the dining experience, Charles believes brands can connect with them. That’s why he’s dedicated to helping restaurant and c-store brands generate repeatable revenue by using the best customer experience platform. Calling on his 30 years of industry leadership, Charles leads teams specializing in global sales, strategic alliances, and channel strategy.
Lee Barnes, CDO
Lee leads the Strategy & Analytics team, and is a self-confessed data geek that can often be found digging into the data with his team. His undergraduate degree in Mathematics and MBA from Harvard Business School gives him the unusual ability to both execute complex analyses and translate the results into ideas that business leaders can use.
Pamela Robertson, CMO
Pamela leads the strategy and tactics that tell the Paytronix story across the full marketing spectrum. Graduate of Boston University, she previously served as vice president/head of marketing at Crunchtime!, where she built a robust cross-functional marketing team, programs and processes. When she’s not working hard to tell the Paytronix story, you can find her on her boat exploring the inlets of Cape Cod.
Andrea Mulligan, CCO
Andrea helps customers realize the full benefits of the Paytronix Customer Experience Platform by ensuring that every customer receives world-class service. She has her MBA from The Carroll School of Management at Boston College. When Andrea is not working on customer success, she can be found hiking the great outdoors, completing triathlons, and traveling with her husband.
Stefan Kochi, CTO
Leading our pack of software engineers, QA team, and systems personnel, Stefan recognizes exceptional work on a regular basis. A true team player, he leverages his computer science education and entrepreneurial experience to manage his team, keeping our clients’ needs top of mind.
Beth King, CPO
Beth takes care of the people who take care of our customers. She has shown through positions at other startups and fast-growing companies that people come first. She has supported employees at other startups in the Boston area, and is an expert at pushing forward the idea that employees are the reason for the company’s success on the product side.
Tim Ridgely
Tim has been developing technology solutions since he was 12 years old. He attended Case Western Reserve University in Cleveland, Ohio, where he earned a bachelor’s degree in business management. Tim created Open Dining Network, an online ordering solution for restaurants. For nearly 10 years he has been working in the restaurant technology industry specializing in the off-premise space.
Matt d'Arbeloff
Partnering with Paytronix starts with a chat with Matt. A host of finance-related positions – prior to discovering Paytronix in 2001 – prepped him for success. The best highly accident-prone story teller ever, Matt loves spending time with his family.
Loyalty Report 2023 Hero
Our Annual Loyalty Report Is Now Available.

Elevate your marketing strategies with insights from our latest report! Discover key trends, such as surging loyalty memberships, boosted check sizes for loyal customers, the effectiveness of email in driving guest visits, and the impact of returning to the office on loyalty rewards. Uncover how loyalty has forged deeper connections with guests in our timely, must-read report.


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