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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

Marketing to one starts by collecting data from billions

Simply put, we’ve collected the most data from the most consumer transactions in the industry, so our Artificial Intelligence has stronger models, deeper insights, and more accurate predictions, all waiting to power your 1:1 marketing.

 

See It In Action

AI Hero

Personalize the customer experience with data-driven marketing campaigns powered by AI

AI to IASM is not an add-on at Paytronix. Everything you do with us will have AI and Machine Learning baked in. So, when you set out to create great guest experiences and run new campaigns, you can be confident that our decision engines are using insights and making recommendations that have worked for years.

Customer Insights for Restaurants and Convenience Stores

Insights lead to impact

AI to IASM supports all your 1:1 marketing efforts so you reach the right people with the right message at the right time to drive amazing results.

Data Insights

Only with Paytronix

61x

ROI utilizing Menu Clustering

50%

Increase in spend

90%

Increase in guest visits

K-Means Clustering for Restaurants and Convenience Stores

Find groups ready to buy

With K-means clustering, AI to IASM identifies distinct clusters of guests that are ready to buy, and makes specific offer suggestions to drive results. All you have to do is take the credit.

K Means Clustering

Customer Segmentation for Restaurants and Convenience Stores

Improve performance through segmentation

Realize the potential of your data to impact your results through powerful guest segmentation. Now you can use individual behaviors to send specific offers and messages while we calculate the impact for you.

Segmentation

Predictive Analytics for Restaurants and Convenience Stores

Your “likelihood to succeed” skyrockets

Paytronix’s powerful predictive analytics, driven by our huge data set, is delivered to you in a simplified dashboard so you’ll know which of your guests is “most likely” to engage with your brand in any way, and you can create custom programs based on their habits.

Predictive Analytics

Quotation_Marks

Through the SmashClub Rewards program, we utilized the Paytronix tools to tailor communications in a targeted way to what guests enjoy.

Lexi Ryan, Loyalty Manager
Smashburger

Smashburger Logo

 

6.5%

The loyalty program accounted for a staggering 6.5% of the brand's overall sales growth for the year.
 

Read the Case Study

Keep exploring the full Paytronix platform

Loyalty Icon
LOYALTY

Learn More

O&D Icon
ORDER & DELIVERY

Learn More

Payments Icon
PAYMENTS

Learn More

Ready to create an experience that will keep your guests coming back for more?

 

Contact Us