Our Annual Loyalty Report Is Now Available - Download Here!

The Online Ordering Report

Digital ordering evolves

Choose the Right Loyalty Program

Online orders have nearly tripled in volume since before the pandemic. Necessity may have been the mother of this invention, but its rapid growth in online ordering is fueling a dynamic evolution of the entire digital experience as brands seek to differentiate and build lasting relationships with their guests.  

Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:  

  • 30.7% digital orders as a percentage of total orders  
  • 11.3% average increase in digital order price  
  • 35% percent more loyalty members on average use first-party ordering vs. third-party ordering 

Learn more about the online ordering evolution in progress.


Paytronix uses cookies to deliver the best possible experience to you. In order to continue using this website, you agree that we may store and access cookies on your device.

Ok, I understand Privacy Policy