Our Annual Online Ordering Report Is Now Available - Download Here!

The fast, easy and cost-effective way to customize your digital ordering.

Introducing Order Experience BuilderSM, a new way to build branded digital ordering sites. This cost-effective, first-of-its-kind solution helps your brand create a personalized, differentiated customer experience.

Order Experience Builder Hero

Introducing Order Experience BuilderSM, a new way to build branded digital ordering sites.

With Order Experience BuilderSM, you'll enjoy:

Feature Updates

Low-cost of ownership

Implement new features as soon as they are available without the time or cost of the third party to update your site.
Feature Agility

Agility

Add seasonal graphics, update branding and other design refreshes without waiting for changes.
Feature Choices

Choices

Customize existing layouts or create something new. With so many options, you can customize guests' experience.

Order Experience BuilderSM is only available with the Paytronix Online Ordering Platform

Order Experience BuilderSM is only available with the Paytronix Online Ordering platform, which offers numerous features to help your team be more efficient and deliver an exceptional guest experience. You’ll also be better prepared to react to the current supply-chain issues by making real-time menu updates. New features are continuously added to the platform, enhancing the online ordering experience for your guests and your team with:

Feature Aggregators

HandoffSM

Achieve effortless integration with third-party aggregators and reduce errors by utilizing real-time menu management that keeps your kitchen on track.
Feature Feedback Tool

FEEDbackSM

Recover guests quickly with survey results that go directly to your front-line managers who can instantly respond to operational issues and win customers back with a personalized AI-driven response to guests.
Feature Recurring Business

AI-Driven Personalized Experiences

Make AI-informed, personalized recommendations in the order flow to increase basket size.
Feature Deliveries

Delivery

Eliminate the huge commissions by offering delivery direct from your website. Customize delivery zones, fees and time estimates with our robust systems.
Feature Menu Test

Menu Variant Testing

Take the guesswork out of structuring your menu by using variant testing and seeing how the data-driven results increase average check size.
Feature Payments

Payments

Provide a number of frictionless payment options, including Google and Apple Pay, for your guests and enjoy higher conversion rates.
Feature Guest Experience

Native Loyalty and Gift Features

Remove points of failure from your tech stack with a digital ordering platform that includes native, world-class loyalty and gift solutions.
Feature Simplify Ordering

Mobile Apps

Brand our white-label app or build a customized one that enables your guests to order, make payments, and access your loyalty program.
Feature POS

Point of Sale Integration

Receive orders and manage menus across all platforms and integration systems, including Aloha, Micros, Revel, and Toast.
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OO Report 2023 Hero
Explore how digital ordering has evolved in the new 2023 Online Ordering Report
Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:
  • 30.7% digital orders as a percentage of total orders 
  • 11.3% average increase in digital order price 
  • 35% percent more loyalty members on average use first-party ordering vs. third-party ordering
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