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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

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Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login
Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.

2025 Economic Resilience Guide

101 battle-tested tips to reclaim your margins without sacrificing your brand’s guest experience.

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The fast, easy and cost-effective way to customize your digital ordering.

Introducing Order Experience Builder^SM, a new way to build branded digital ordering sites. This cost-effective, first-of-its-kind solution helps your brand create a personalized, differentiated customer experience.

See It In Action

Order Experience Builder Hero

Feature Updates

Low-cost of ownership

Implement new features as soon as they are available without the time or cost of the third party to update your site.

Feature Agility

Agility

Add seasonal graphics, update branding and other design refreshes without waiting for changes.

Feature Choices

Agility

Customize existing layouts or create something new. With so many options, you can customize guests' experience.

Order Experience Builder^SM is only available with the Paytronix Online Ordering Platform

Order Experience Builder^SM is only available with the Paytronix Online Ordering platform, which offers numerous features to help your team be more efficient and deliver an exceptional guest experience. You’ll also be better prepared to react to the current supply-chain issues by making real-time menu updates. New features are continuously added to the platform, enhancing the online ordering experience for your guests and your team with:

Feature Aggregators

Handoff^SM

Achieve effortless integration with third-party aggregators and reduce errors by utilizing real-time menu management that keeps your kitchen on track.

Feature Feedback Tool

FEEDback^SM

Recover guests quickly with survey results that go directly to your front-line managers who can instantly respond to operational issues and win customers back with a personalized AI-driven response to guests.

Feature Recurring Business

AI-Driven Personalized Experiences

Make AI-informed, personalized recommendations in the order flow to increase basket size.

Feature Deliveries

Delivery

Eliminate the huge commissions by offering delivery direct from your website. Customize delivery zones, fees and time estimates with our robust systems.

Feature Menu Test

Menu Variant Testing

Take the guesswork out of structuring your menu by using variant testing and seeing how the data-driven results increase average check size.

Payments

Provide a number of frictionless payment options, including Google and Apple Pay, for your guests and enjoy higher conversion rates.

feature_guest_experience_red

Native Loyalty and Gift Features

Remove points of failure from your tech stack with a digital ordering platform that includes native, world-class loyalty and gift solutions.

Mobile Apps

Brand our white-label app or build a customized one that enables your guests to order, make payments, and access your loyalty program.

Feature POS

Point of Sale Integration

Receive orders and manage menus across all platforms and integration systems, including Aloha, Micros, Revel, and Toast.