The pandemic forced restaurants to double-down on their off-premises experience. Third-party aggregators offered brands a quick way to digitize, but delivery and commission fees, menu syncing, and tech-stack integrations all pose operational and financial challenges, which could impact the guest experience. Now is the time for restaurants to take back the reigns.
Whether you’re just offering third-party ordering, juggling third and first-party solutions, or considering launching online ordering for the first time, this webinar will provide you with the must-know essentials to getting the most out of an online ordering solution – and how to stay in control.
In this webinar, you will learn:
- How to combine online ordering with loyalty to improve digital guest engagement
- The pros and cons of third-party vs first-party online ordering solutions
- How guest surveys and menu customization can improve your digital guest experience