Our Annual Online Ordering Report Is Now Available - Download Here!

The Future of Digital Guest Engagement

Future Digital Engagement Resource Tile Option 2

Behind every successful restaurant or convenience store brand is a personalized digital guest engagement strategy. A digital engagement strategy helps marketers build individual connections with guests. With multi-channel, 1:1 engagement design, advanced segmentation harnesses artificial intelligence to optimize loyalty performance. It’s the next best thing after reading your guests’ minds. Leveraging detailed behavioral data, marketers can predict guest behavior and send them the right offers at the right times.

Paytronix Senior Loyalty Strategist, Hillary Hadley, and Paytronix Product Manager, Aubrey Giasson, join us for this webinar on the future of digital guest engagement.

You will learn:

  • How advanced segmentation works in tandem with the customer lifetime journey via 1:1 campaigns
  • How to use and calculate customer lifetime value
  • How to leverage smart tools that improve CRM and free up your staff
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Explore how digital ordering has evolved in the new 2023 Online Ordering Report
Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:
  • 30.7% digital orders as a percentage of total orders 
  • 11.3% average increase in digital order price 
  • 35% percent more loyalty members on average use first-party ordering vs. third-party ordering

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