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How Break Time Pioneered Modern Convenience Loyalty

Breaktime Resource Tile

With over five years of loyalty experience, Break Time is one of the oldest players in the c-store loyalty space. Ditching punch cards for a full-fledged-digital loyalty program gained the brand a fiercely loyal customer base and greater revenue. Break Time was one of the first to adopt a tiered rewards structure, typically seen in restaurants. And within a month of launch, they saw a 25.6% increase in customer spend and continue to see returns.
 
In this webinar, Senior Marketing Manager of Break Time, Anita Bichsel, along with Paytronix Senior Strategist Bonnie Woods, will share how Break Time uses its digital platform to earn and maintain its loyalty customers.
 
Join us to learn more about:

  • How to structure a loyalty program that fits your brand
  • How to leverage technology and communications to improve your loyalty program performance
  • Why you should target low frequency guests to grow their lifetime value
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OO Report 2023 Hero
Explore how digital ordering has evolved in the new 2023 Online Ordering Report
Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:
  • 30.7% digital orders as a percentage of total orders 
  • 11.3% average increase in digital order price 
  • 35% percent more loyalty members on average use first-party ordering vs. third-party ordering
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