Restaurant operators recognize that investing in novel technologies is crucial in the face of the pandemic – but are they investing in the right ways?
According to the Restaurant Readiness Index, a report from Paytronix and PYMNTS, restaurant managers underestimate consumer demand for loyalty programs and overestimate interest in other solutions, like self-service kiosks.
In this webinar, Paytronix is joined by analyst Scott Murray of PYMNTS for a deep dive into the findings of this report – and their impact on operators navigating the ongoing effects of the COVID-19 pandemic.
This webinar examines:
- The methodology of this report and how restaurants were scored
- The disconnect between what guests want and what operators think they want
- What restaurants are best – and worst – prepared to ride out the remainder of the pandemic