Is your loyalty program ready for 2023? 

Restaurant Loyalty: Building a Recession-Proof Brand

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The novel coronavirus pandemic has forced many restaurants to temporarily change their business model to takeout only, but it's unclear how guest behavior will change when the stay-home advisories have been lifted. Fears of germs and an impending recession loom large.

Following the economic crisis of 2008, loyalty programs boomed, growing by 19% between 2007 and 2009 and driving consumers back to brands that were offering the best deals to stretch their budgets further. The same programs will be just as pivotal in seeing restaurants through the uncertain times that lie ahead, and how those programs are leveraged will determine which brands come out of the pandemic on top.

Watch this webinar to learn more about:

  • Why loyalty programs are a lifeline through turbulent financial times
  • Ways to drive profits with budget-conscious consumers
  • Using order and delivery to reach a wider consumer base
  • How to make your brand stand above the rest

Fill out the form and enjoy the webinar!

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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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