Key Measures to Tell That Your Loyalty Program Is on Track

Data analytics expert, Lee Barnes, will share the KPIs program managers should keep in their back pocket. Lee’s back-pocket KPIs will help your team monitor program successes and alert them when the program is heading in the wrong direction.   

Spend 30 minutes with Lee and you’ll learn: 

• The role of a dashboard and what measures should be included.
• The key questions you need to be able to answer about your program.
• Which metrics you can use to track enrollment as the program matures.
• How to measure the quality or value of newly enrolled guests.
• How to compare your program’s performance year-on-year, or quarter-on-quarter.

You’ll walk away with a sense of clarity that will help you reach your program goals in 2015 and beyond!