The order-and-delivery industry continues to grow rapidly, with sales projections soaring north of $28 billion by 2023. According to Technomic data, consumers spent $10.2 billion on delivery services in 2018, which was up 42% from the previous year. Restaurants and convenience stores are both adding ordering sites at a sprinter’s pace and leveraging multiple third-party delivery partners in any given market.
In this free 30-minute webinar, you will learn how to navigate some of the challenges in this increasingly important channel. Here are a few of the insights you'll take away from this presentation:
- Mastering the user experience
- Managing delivery
- Handing errors and winning guests back
Enjoy the webinar!