Family Express set out to create a frictionless experience consistent with customer expectations. With a focus on the customer journey, it brought in a group of technology providers to integrate and eliminate any extra steps to make shopping with Family Express quick and simple.
Gus Olympidis, President and CEO of Family Express, will join us live to share how he’s changing the game of convenience retailing, moving from a traditional model to a customer-centric frictionless brand.
In this webinar you will learn:
- Why it’s essential for brands to evolve
- The importance of creating a tech ecosystem
- Why order ahead and loyalty are the keys to success
Enjoy the webinar!