Customers continue to seek convenient dining experiences and have increasingly turned to delivery and mobile ordering. Since 2014, this segment has grown 300% faster than dine-in traffic and food delivery is expected to continue to grow 28% to hit $16.6B by 2023. While many restaurants have chosen to partner with third parties like DoorDash and GrubHub, other brands have stated emphatically that they will continue to keep delivery in-house.
Here are a few of the insights you’ll take away from this presentation:
- The current delivery landscape
- The pros and cons of in-house and third-party delivery
- What to expect in delivery in the future
As this part of the business continues to grow, which way will your restaurant choose to go?