Is your loyalty program ready for 2023? 

A New Metric To Get To Know Your Customer

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How many customers do you know and how many of them can your team motivate to spend more and visit more frequently? With digital orders growing at a faster pace than in-store orders, understanding who your guests are and investing in those relationships is paramount to growth. Charles demonstrate how restaurants are driving brand value by delivering exceptional guest experience through both loyalty and digital ordering journeys that maximize the Customer Lifetime Value (CLV).

In this webinar, you will learn:

  • Why CLV is such a valuable metric for your restaurant
  • The latest way to calculate CLV and how to use it
  • How to increase CLV and decrease Customer Acquisition Cost (CAC)
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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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