4 signs your loyalty program needs a revamp 

A New Metric To Get To Know Your Customer

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How many customers do you know and how many of them can your team motivate to spend more and visit more frequently? With digital orders growing at a faster pace than in-store orders, understanding who your guests are and investing in those relationships is paramount to growth. Charles demonstrate how restaurants are driving brand value by delivering exceptional guest experience through both loyalty and digital ordering journeys that maximize the Customer Lifetime Value (CLV).

In this webinar, you will learn:

  • Why CLV is such a valuable metric for your restaurant
  • The latest way to calculate CLV and how to use it
  • How to increase CLV and decrease Customer Acquisition Cost (CAC)
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Digital Ordering Ebook Cover
Five best practices to set your brand up for success

The order-and-delivery industry continues to grow rapidly, with sales projections soaring north of $28 billion by 2023. Once dominated by independent order-and-delivery platforms, recent mergers and acquisitions are driving restaurants and convenience stores to seek out the best way to add the offering to their brand.

 

Download our e-book to discover current industry trends, opportunities, best practices, and ah-hah moments experienced by early adopters.

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