Is your loyalty program ready for 2023? 

5 things you need to know to win back lapsed guests

DI Brief Webinar

First you notice that you’re losing revenue. Then you see a decline in same-store sales and traffic. Your board and shareholders start asking questions and you begin to wonder what caused this problem and how you’re going to fix it.

Well, there’s good news and bad news.

The bad news is that a number of guests probably stopped coming in. These lapsed guests impact traffic and same-store sales. The good news is that winning them back can dramatically improve your financial situation. They are your lowest-hanging fruit and the segment of guests most likely to help drive incremental revenue.

In this webinar we will cover everything you need to know to win back your lapsed guests.

We hope you enjoy the webinar!

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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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