Many of your customers are finding themselves with more time on their hands than normal, and one of the first things they'll do to keep themselves entertained is browse social media. Using the right social media outlet to target customers with the type of content they are looking for can provide opportunities to engage with them and continue to strengthen the relationship they have with your brand.
Here are a few of the insights you'll take away from this presentation:
- What customers are looking for from brands - whether it's information, inspiration, or an escape
- How to encourage community building and brand ambassadors
- Using social media to grow membership in your loyalty program or e-club
Enjoy the webinar!