Is your loyalty program ready for 2023? 

3 Tips to Engage Guests with Social Media

WR 2020 04 23 Social Media (1)

Many of your customers are finding themselves with more time on their hands than normal, and one of the first things they'll do to keep themselves entertained is browse social media. Using the right social media outlet to target customers with the type of content they are looking for can provide opportunities to engage with them and continue to strengthen the relationship they have with your brand.

Here are a few of the insights you'll take away from this presentation:

  • What customers are looking for from brands - whether it's information, inspiration, or an escape
  • How to encourage community building and brand ambassadors
  • Using social media to grow membership in your loyalty program or e-club

Enjoy the webinar!

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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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