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Platform

What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions


Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.


Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.  

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2026 Loyalty Report

95% of guests who visit 4 times keep coming back. Are you getting them there? 

2 min read

What Is Paytronix? An Intro

What Is Paytronix? An Intro

Successful restaurants and c-stores must focus on:

  • Customer loyalty

  • Easy online ordering

  • Customer insights

  • Marketing automation 


 Paytronix has brought everything listed above together. Keep reading to learn more.

What Is Paytronix?

It is a digital guest engagement platform. It has features such as:

  • Online ordering

  • Loyalty programs

  • AI marketing insights 

  • Payment systems

Paytronix helps you keep more customers and make more money. 

Our platform takes data and makes it usable.  

By providing tools you need with insights from our experts, Paytronix helps you improve. 

Who Uses Paytronix? 

Paytronix is now the leading hospitality technology brand. We help restaurants and c-stores of all sizes. We have solutions for these markets: 

The Paytronix Platform

Paytronix is a full scale customer experience platform: 

Paytronix Success Stories

Here are just a few examples of how we've helped our clients: 

  1. The Filling Company: Leveraging our streamlined operations solutions, The Filling Company saw a flow of 1,800 weekly orders directly into their POS system.
  2. HuHot Mongolian Grill: HuHot's subscription program led to a 600% increase in guest value.
  3. Great Harvest: Great Harvest saw a 35% increase in loyalty visits.
  4. Lion's Choice: Lion’s Choice order customization created a 110% increase in online orders.
  5. PDQ: PDQ saw a 15.5% increase in spend through personalized visit challenges. 
  6. Rutter’s: Paytronix online ordering with loyalty rewards led to a 25% increase in visit frequency. 
  7. Toastique: Toastique saw an 87.5% increase in membership. 
  8. Smashburger: Paytronix’s AI loyalty campaigns created $1.9 million in incremental sales. 
  9. Pump N Pantry: Pump N Pantry saw online orders jump to 20% of total sales. 
  10. Primanti Bros.: Primanti Bros. utilized Paytronix’s Missed Visit Score to drive a 90% increase in guest visits and a 50% increase in spend.

Paytronix’s Real-World Impact 

State-of-the-art software will get you started with segmenting audiences and creating new campaigns, but it isn’t until you see your client roster and P&L sheet growing that you know it's real.

Here are some highlights Paytronix has saw in our over 20 years: 

  • 40,000,000,000 transactions  
  • 225,000,000+ guest profiles created 
  • 35,000+ client locations 
  • 1,800+ client brands 
  • 99.997% uptime 
  • 300+ team members 
  • 1 new campaign launched every minute 

Leaders at Paytronix 

As a leader, Paytronix is creating features that connect to your tech. We know the latest trends to stay as the leader in the hospitality industry. 

Here are some ways we are leaders in the field: 

  • 2024 Online Ordering Guide: Shows how restaurants and c-stores saw sales growth via online ordering and loyalty. 
  • 2024 Loyalty Report: Highlights include data for campaigns, subscriptions, and keeping more customers.
  • 2024 Online Ordering Report: Use this report to get improvements in sales and customer lifetime value.
  • Expert Insights: 
    • Bonnie Woods: Recognized as a 2022 Future Leader in Convenience. 
    • Donnie Fairbanks: A Senior Strategist. 
    • Hillary Hadley: A Senior Strategist with a focus on Statistics.
    • Jeff Hoover: Directs strategy and analytics for c-store brands. 
    • Tim Ridgely: Vice President of Online Ordering. 
    • Charles Gray: Chief Revenue Officer (CRO).

What This Means for You 

Paytronix can improve loyalty and revenue. When you choose Paytronix, you get a partner who helps you succeed. 

Taking the Next Step 

Choosing Paytronix means partnering with a leader in customer experience tech. To learn more, request a demo now

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