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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Gift Card Trend Report

Are you overlooking these 8 reasons to sell mobile-first gift cards?

pumpnpantry_logo

 

Pump N Pantry Drives Customers from Pump to Store by Combining Online Ordering and Loyalty Rewards

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The key challenge for any c-store is moving people from pump to store, especially when a brand specializes in fresh food. Pump N Pantry, a c-store chain with 14 stores in Pennsylvania, wanted to step up its customer perks to drive more customers inside when they stop to fill up. Working with the full Paytronix Platform, the brand created a points-based loyalty program with digital order-ahead capabilities, and a mobile app to create a fast, hassle-free customer experience.

The Pump N Pantry Perks program launched along with online ordering in January 2021. The program rewards points to members for every purchase, which can be redeemed for food, snacks, and other merchandise, as well as access to exclusive discounts and deals. After a little more than a year, 6,000 members had joined the program, with numbers only increasing each month.

Online ordering gave Pump N Pantry a whole new way to deliver value to customers, something they embraced fast. Online orders quickly jumped to 20% of overall sales. Now the brand has both drive-thrus and curbside delivery, something only possible thanks to Paytronix Order & Delivery and its payment capabilities. This means customers can place and pay for their orders, pick them up, and receive rewards any way they want, even without stepping inside the store.

Pumpnpantry Results

Highlights Worth Noting

Key features of the Pump N Pantry Perks program that improved the customer experience:

 

Pumpnpantry App

 

“Our main goal, like so many other convenience stores, is to move customers from pump to store. With Paytronix we can offer the rewards and online ordering that creates a great customer experience and helps move people from filling up with gas to filling up with our amazing Subs-N-Pizza. It’s about giving people the ability to choose how they want to interact with us.”

— WADE ROBINSON, DIRECTOR OF RETAIL OPERATIONS, PUMP N PANTRY

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