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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

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Burning the Competition with Paytronix 

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Overview

A boutique gourmet toast and juice bar offering a fresh, chic, rustic experience.

www.Toastique.com

 

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Situation

Toastique is one of the hottest QSR brands in the country. Since opening in 2019, the brand quickly established a following in its home of Washington DC and plans to double its size through a nationwide franchise network. Prior to using the Paytronix Digital Guest Engagement platform, Toastique relied on a simplified loyalty platform that wasn’t helping the brand grow, and an online ordering process that was entirely disconnected from the core brand experience. To help fuel its growth, Toastique needed a complete digital guest engagement platform that not only created a great guest experience, but also helped launch new locations, kept customers loyal, increased revenue, and streamlined operations.

 

A Single Platform for a Growing Brand

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3 Hours of Work Saved Per Store

With Paytronix Online Ordering and Order Experience Builder, Toastique saves 3 hours on every adjustment to the mobile app’s menu, aesthetic, or functions. Paytronix centralizes menu management across locations, enabling operators to make a change once, and sync it everywhere. That not only saves Toastique time, but provides the brand with nimble and complete control over its guest engagement strategy.

 

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87.5% Boost in Membership

Within four months of launch, Toastique grew its loyalty program membership by 87.5%. A larger membership base has enabled the brand to leverage behavioral data and fine-tune their loyalty offers. That personalization is driving visit frequency too, as guests receive offers for what they want, when they want it.

 

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15% Increase in Visit Frequency

After upgrading its guest engagement solution, Toastique saw a 15% increase in visit frequency. The brand has set its guests on a 1:1 journey that grows increasingly personalized over time. Personalizing loyalty is building value among Toastique’s biggest fans – it’s also winning back lapsed guests and acquiring new ones, especially at recently launched locations.

 

“Paytronix has significantly enhanced our off-premises experience, making customers feel as if they were walking into one of our stores. The digital guest engagement platform has become a key part of our growth strategy. The operational headaches are gone, menus on every channel are easier to manage than ever, and customers are responding to emails thanking us for addressing any mishaps. The strategic loyalty campaigns have not only driven customer retention but also significantly increased customer visit frequency, contributing to our growth and success.”

— Blair Lalor, IT Manager, Toastique

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