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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
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Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

 

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

8 min read

Restaurant Marketing Promotions that Win More Guests

Restaurant Marketing Promotions that Win More Guests

Restaurant marketing promotions are essential for attracting new customers, retaining existing ones, and boosting revenue. With the right mix of seasonal strategies, creative campaigns, and loyalty-focused efforts, you can maintain a steady flow of traffic year-round. 

This guide delves into high-impact promotions designed to drive foot traffic, increase guest engagement, and maximize revenue. By leveraging these strategies, you’ll not only improve your restaurant’s visibility but also create lasting relationships with customers, turning them into loyal patrons. Book a Demo

Why Restaurant Marketing Promotions Matter 

Effective promotions do more than fill tables during slow periods. They actively support guest acquisition and long-term loyalty. A well-planned offer gives people a reason to visit now—and a reason to return later. 

Promotions also influence guest spending. Limited-time offers and bundled meals encourage guests to order more than usual, increasing the average check size. Meanwhile, consistent promotions reduce churn by giving regulars fresh incentives to stay loyal. 

Statistics show that customers engaged in a brand’s loyalty program will spend 12-18% more each year. In fact, after implementing a loyalty program, businesses see their average order quantity increase up to 319%. 

9 Creative Restaurant Promotions for Maximum Impact 

Innovative restaurant promotions make a lasting impression on customers and drive significant business growth. Here are nine creative promotion ideas designed to boost guest engagement, increase foot traffic, and maximize revenue for your restaurant. 

3 Seasonal Promotions That Align with Customer Preferences 

Seasonal promotions work because they tap into what diners already crave—comfort food in the fall, cool treats in the summer, and festive flavors during the holidays. These timely offers feel relevant and limited, prompting action. 

Here are three seasonal promotions to consider: 

  1. Holiday Specials: Think Lunar New Year set menus or Valentine’s Day prix fixe dinners. 
  2. Spring-Themed Brunches: Featuring fresh herbs, florals, and lighter fare. 
  3. Summer Drink Pairings: Iced cocktails or mocktails that complement seasonal dishes. 

Aligning limited-time offers with seasonal ingredients and trending flavors helps you stay relevant and capture customer interest. Feature seasonal ingredients or trending flavors, such as pumpkin spice in fall or yuzu in summer, to create a sense of urgency and excitement. These timely promotions boost sales and position your restaurant as current and in tune with diner preferences. 

3 Creative Restaurant Promotions That Will Get People Talking 

Viral campaigns and interactive experiences are powerful because they give your customers something to share. A social media contest asking guests to name a new dish or post a themed photo can generate buzz quickly. 

Here are three restaurant promotions engineered for sharing and virality: 

  1. Secret Menu Challenge: Introduce a limited-time secret menu item that your guests can only access by mentioning a specific social media code or phrase, encouraging word-of-mouth marketing and online sharing. 
  2. Mystery Ingredient Reveal: Post cryptic clues on social media about a surprise ingredient featured in a new dish and invite your followers to guess what it is. Correct answers get a small freebie or discount, turning curiosity into foot traffic. 
  3. Flavor Showdown: Let your followers vote on two new flavor options (e.g., spicy vs. sweet wings), with the winning dish added to the menu for a limited time, driving engagement and anticipation. 

Sunshine Eats, an Orlando restaurant, boosted foot traffic in 2024 with a user-generated content (UGC) promotion. Customers shared dining photos and videos on social media using #SunshineEatsVibes, which the restaurant reposted. A UGC giveaway for free meals or gift cards engaged over 5,000 locals, amplified by local influencer partnerships. 

The campaign increased foot traffic by 30% in three months, grew social media followers by 60%, and boosted engagement by 150%. With a 25% revenue increase and better customer retention, the UGC strategy-built trust and community, driving visits and loyalty through authentic customer content. 

3 Restaurant Promotions That Drive Repeat Visits 

Not all promotions are about the first visit. The most effective ones build a relationship with your guests. Buy-one-get-one (BOGO) offers, punch cards, or VIP perks help turn occasional diners into regulars. 

Here are three loyalty-based restaurant promotions to consider:  

  1. Points for Every Visit: Encourage repeat visits by offering loyalty points for every purchase, which can be redeemed for discounts, free items, or special experiences. 
  2. Early Access to New Menu Items: Give loyal customers the VIP treatment by offering them the chance to try new dishes before they’re available to the public. 
  3. Personalized Perks: Make your guests feel valued with personalized rewards, such as a complimentary dessert or drink to celebrate their special occasion. 

Some restaurants also use gamification and tiered rewards to make repeat visits feel like progress toward a goal. By offering points, badges, or status levels, such as “Gold Member” perks after five visits, you motivate diners to return more often to unlock new benefits. This approach turns loyalty into a fun, engaging experience that builds long-term customer relationships. 

High-Impact Restaurant Marketing Promotions for Guest Retention 

To transform first-time diners into loyal regulars, great food isn’t enough—they need memorable promotions that offer real value. High-impact marketing strategies focused on guest retention build lasting connections and keep your brand top of mind. 

Personalized Offers Based on Guest Data 

Guests are more likely to engage with promotions that feel personalized to their preferences. By using customer data, such as purchase history and favorite dishes, you can create targeted offers that truly resonate with your customers. Tools like CRM systems and loyalty platforms allow you to segment your audience and deliver customized messages that drive deeper connections. 

Le Mystique, a Parisian restaurant, increased guest spend in 2024 by implementing a restaurant loyalty program with personalized offers. Using data from POS systems, reservations, and Wi-Fi logins, they segmented customers based on preferences, like “wine enthusiasts,” and sent tailored SMS offers, such as free desserts for mains-only diners or wine discounts.  

Over six months, the strategy led to a 15% increase in average guest spend, with guests spending more on high-margin items like drinks and desserts. Visit frequency rose by 22%, with SMS campaigns achieving a 90% open rate and 30% redemption, boosting revenue and loyalty. 

Social Media and Influencer-Driven Promotions 

Social media is an essential tool for promoting restaurant specials, creating buzz, and connecting with guests. Best practices for running promotions on platforms like Instagram, TikTok, and Facebook include creating high-quality visuals, using stories and reels for real-time engagement, and crafting catchy, branded hashtags to increase visibility. 

Micro-influencers, with their smaller but highly engaged followings, are particularly effective in driving guest interest. They often provide authentic recommendations that feel more relatable, increasing trust in your brand. Additionally, UGC, like diners sharing their meals or experiences, helps to boost your credibility and drive social proof. 

Localized and Community-Driven Promotions 

Your local community is your most loyal customer base. Community-focused promotions foster trust and goodwill, creating strong, lasting relationships. By partnering with nearby schools, charities, or sports teams, you’ll attract families and long-time residents, while strengthening your presence in the neighborhood. 

Here are 3 localized and community-driven promotions to consider: 

  1. Neighborhood Night Specials: Offer exclusive discounts or a special menu for residents, encouraging them to dine together and create a sense of community. 
  2. School Fundraiser Partnerships: Team up with nearby schools to host a percentage-of-sales event, where a portion of the night's revenue goes toward supporting school programs or events. 
  3. Local Sports Team Tailgate Parties: Host pre-game or post-game events for local sports teams, featuring team-themed specials and promotions. 

Don’t forget to claim and regularly update your Google Business Profile. Many diners search for "restaurants near me" before deciding where to eat, and a complete, accurate listing makes all the difference. Additionally, optimize your profile with relevant keywords and photos to improve local SEO and make your restaurant more visible in search results.  2025 Loyalty Report

How to Optimize Restaurant Marketing Promotions for Maximum ROI 

Maximizing ROI on restaurant marketing promotions requires a strategic approach that balances creativity with data-driven decisions. By using retargeting campaigns and A/B testing your campaigns and promotions, you can make sure they drive long-term profitability. 

Using Loyalty Programs to Improve Promotions 

Loyalty programs are a powerful tool for increasing guest frequency. They reward customers for repeat visits, incentivizing them to return more often.  

By integrating loyalty points, exclusive discounts, and special perks into your promotions, you create compelling offers that drive engagement and build long-term relationships with guests. For example, offering double points on certain days or a special discount on a guest’s birthday encourages them to choose your restaurant over others, while also improving their overall dining experience.  

Great Harvest Bread Co., a bakery-cafe chain, improved guest retention in 2024 with personalized 1:1 visit challenges. Using machine learning, they analyzed guest purchase histories to offer tailored promotions, like a $3 credit for buying a pastry or rewards for three visits in a month, sent via email, SMS, and app. Lapsed guests received targeted offers, such as free items, to encourage return visits. The campaign led to a 35% increase in visits, significantly increasing the bakery's customer retention rates.  

Implementing Digital Advertising and Retargeting Campaigns 

Digital advertising and retargeting campaigns are key to driving promotion success for restaurants. Platforms like Facebook Ads and Google Ads allow you to target specific demographics, interests, and behaviors, helping you connect with the right audience. Email retargeting keeps your restaurant top-of-mind for past guests, prompting them to revisit and take advantage of special offers. 

Geo-targeted advertising focuses on local diners, delivering promotions to those nearby. By tracking metrics like click-through rates, conversion rates, and return on ad spend, you can fine-tune your campaigns, adjusting ad copy, targeting, and budgets for optimal results. 

A/B Testing and Performance Tracking for Promotions 

A/B testing is crucial for refining restaurant promotions, as it allows you to compare different approaches and identify which resonates best with your audience. By testing variables like offer wording, timing, or delivery channels, you can fine-tune your promotions for maximum impact. 

Key metrics to track include redemption rates, which show how well your promotions are converting, average check size to measure if guests are spending more, and customer retention to see if your promotions encourage repeat visits.  

To iterate and scale successful promotions, analyze these metrics and adjust offers accordingly—whether it's tweaking the offer or increasing the promotion’s visibility. Continuously testing, optimizing, and expanding successful strategies improves ROI and strengthens guest loyalty over time. 

Frequently Asked Questions About Restaurant Marketing Promotions 

Restaurant marketing promotions are essential for boosting visibility, attracting new customers, and driving repeat business. To help you navigate the world of promotions, we've answered some frequently asked questions, offering valuable insights and strategies to help you succeed. 

What are the best ways to promote your restaurant? 

The best ways to promote your restaurant involve a mix of digital and local marketing strategies. Social media platforms like Instagram and Facebook are great for showcasing food, engaging with customers, and running contests. Additionally, Google Business Profile optimization, email marketing, and loyalty programs encourage repeat visits.  

Partnering with local businesses or hosting special events also helps build relationships within the community. Tailoring promotions to target specific audiences and tracking performance can ensure that your marketing efforts lead to tangible results. 

What is a funnel in marketing? 

A marketing funnel refers to the journey potential customers go through from awareness to making a purchase. Here’s how the funnel works: 

  • Top of Funnel: At the top of the funnel, prospects become aware of your restaurant through ads, social media, or word-of-mouth. This is where brand awareness is built, and potential customers begin to recognize your restaurant as an option. 
  • Middle of Funnel: In the middle, customers are considering their choices and evaluating your offerings. They may engage with your social media, read reviews, or sign up for your email list to learn more about your menu and promotions. 
  • Bottom of Funnel: At the bottom, prospects are ready to make a decision. This is where targeted offers, promotions, or incentives, such as discounts or loyalty rewards, encourage conversions—whether it’s making a reservation or placing an order.  

What is a SWOT strategy? 

SWOT strategy is a business planning tool used to evaluate a company’s Strengths, Weaknesses, Opportunities, and Threats. For restaurants, strengths might include unique menu items or loyal customers, while weaknesses could be limited seating or inconsistent service.  

Opportunities could involve emerging food trends or local partnerships, while threats might include new competitors or changes in consumer preferences. Analyzing these factors helps you make informed decisions on how to improve marketing efforts, maximize strengths, and mitigate potential risks. 

What is a STEEPLE analysis? 

STEEPLE analysis is a framework that examines the external factors influencing a business, standing for Social, Technological, Economic, Environmental, Political, Legal, and Ethical factors.  

In the restaurant industry, this could mean understanding social dining trends, technological advancements in delivery apps, or economic factors like inflation that affect food costs. Environmental factors like sustainability or political regulations regarding food safety also play a role. By conducting a STEEPLE analysis, you can adapt to changing conditions, stay ahead of trends, and ensure compliance while making strategic decisions. 

Building a High-Impact Restaurant Promo Strategy 

A well-crafted restaurant marketing promotion strategy is essential for attracting new guests, keeping them engaged, and driving long-term profitability. By leveraging a mix of seasonal offers, creative promotions, and loyalty programs, you can build a strong foundation for your restaurant.  

Ready to drive more revenue with smart marketing automation? Schedule a demo with Paytronix today. Book a Demo

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