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Platform

What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
Kiosks
Boost revenue and loyalty with self-service kiosks.
Payments
Drive brand engagement by providing fast, frictionless guest payments.
In Restaurant Ordering
Ordering inside your four walls with Kiosks and Pay-At Table

Solutions


Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.


Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.  

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login
Order & Delivery Login

Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Webinars
Webinars to help you learn strategies to use customer loyalty and rewards programs to increase sales and revenue for restaurants and retailers.
Worksheets
Practical templates built for the decisions that matter: loyalty program design, menu engineering, guest engagement strategy, and more. Download any worksheet directly, no form required.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.

Turn Your Pump Traffic Into Prepared Food Revenue.

C-stores using location-based digital ordering are generating $2.30 more per fueling transaction from guests who are already there. This report shows exactly how they do it.

Download Now

Press Releases

Consumers Spent 7.3% More on Restaurant Gift Cards Over Thanksgiving

Dec 04, 2023
Shift to digital seen across the board, proving the need for restaurants to embrace a complete digital guest engagement platform. Newton, MA – December 4, 2023 – Consumers broke out their wallets over Thanksgiving weekend, spending 7.3% more on...

Paytronix Annual Loyalty Report 2023 Release

Sep 26, 2023
C-Store Loyalty Programs Deliver 12% Higher Checks Restaurants Drive Highest Reward Redemption on Least Popular Days to Visit Loyalty members who provide email addresses visit more often Newton, MA, September 26, 2023 Paytronix has announced...

Paytronix Appoints Jeff Hindman as New CEO

Jul 18, 2023
Newton, MA – July 18, 2023 Paytronix announced that current Paytronix Board member Jeff Hindman has been appointed company Chief Executive. Founder Andrew Robbins will assume the new role of Executive Chairman. These moves will help position...

G-Que BBQ Serves Up Loyalty, Ordering, and Subscriptions with Paytronix

Jun 21, 2023
Denver fast casual brand elevates its digital engagement by moving to a single platform.

Digital Food Ordering Essential for Long-Term Success

May 18, 2023
Guests using a first-party app return more often, tip better, spend more, and rate restaurants higher. Digital orders now consistently make up about a third of all orders, a 50% increase from pre-pandemic era. There is no more generational divide...

Paytronix Launches in Square App Marketplace

May 16, 2023
Newton, MA, May 16, 2023 Paytronix announced a new connection with Square. Sellers using Square for Restaurants, will soon be able to add Paytronix Online Ordering. Businesses using square now have online ordering from Paytronix. The...

Toastique Launches on Paytronix

May 02, 2023
Online ordering is 20% of corporate revenue. New points-based loyalty program. Helps new franchises speed openings. Newton, MA, May 2, 2023 Paytronix announced that Toastique has launched its guest engagement program on Paytronix. The loyalty...

Paytronix Expands Online Ordering to Accept Pony Express Orders

Apr 01, 2023
Newton, MA, April 1, 2023 -- Paytronix, the leader in guest engagement for restaurants and convenience stores, today transformed ordering by integrating Paytronix Online Ordering with the Pony Express, America’s legendary express mail service....

Paytronix and mParticle Partnership

Mar 21, 2023
Get access to more data with Paytronix to mParticle. Newton, MA – March 21, 2023 Paytronix and mParticle announced a partnership. With data from Paytronix available in mParticle, brands can better connect their data. “Being able to integrate the...

Paytronix Mobile Experience Builder Revolutionizes Mobile App Management

Mar 07, 2023
Enables brands to publish real-time updates to reach their mobile guests. Brands can hyper-personalize messages, images, and promotions for 1:1 guest engagement. Builds on the Paytronix suite of offerings that provides brands of all sizes with...
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