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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
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Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

1 min read

Smitty’s Engages and Rewards Restaurant Guests with Paytronix

Smitty’s tech evolution consolidates restaurant tech solutions adopted during the pandemic to truly engage guests.

Newton, MA, February 28, 2023 – Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced that Smitty’s™ has completed a coast-to-coast launch rolling out MySmitty’s Rewards across Canada. MySmitty’s Rewards makes it easy for guests to engage with the brand both in store and with a new mobile app to earn reward points for every visit. Smitty's is one of Canada's largest all-day family restaurant chains and known best for its buttermilk pancakes.

Smitty’s new rewards program consolidates various digital guest engagement initiatives adopted during the pandemic into a single platform, for a consistent experience that builds loyalty at every guest touchpoint. Smitty’s had implemented popular loyalty and other tech solutions during the pandemic but grew frustrated with how the piecemeal solutions offered discounts without developing lasting relationships.

“We needed a more seamless guest experience, with real digital engagement to help our brand grow. Paytronix delivers that, in a single platform,” said Jim Weidinger, president at Smitty's Canada Inc. “More importantly, we gained the expertise of the people at Paytronix, who are helping us to better understand, excite, and engage with our guests.”

Paytronix digital tools include the pieces that Smitty’s needs to manage its loyalty program, mobile, and web presence for a fully branded experience across all touchpoints.

“Paytronix has given our managers and franchisees a whole new way to drive their individual business, or increase traffic during slow periods,” added Weidinger. “They were excited to see they don’t need to wait for next year to benefit from the vision of MySmitty’s Rewards. They saw immediate benefit.”

Smitty’s digital engagement strategy now has all the tech elements working together, with real-time data and reporting that gives Smitty’s marketing and loyalty team powerful insights to surprise and delight guests.

“It’s always wonderful to work with a trusted and long-standing Canadian, family-focused brand as they look to increase engagement with their current guests while also reaching new digital-first audiences,” said William Kazura, head of Canadian sales for Paytronix.

About Paytronix

Paytronix is the leader in Digital Customer Engagement for restaurants, convenience stores, and other retailers who seek to build lasting guest relationships. Paytronix continually advances digital guest engagement by developing technologies that uncover new insights about guest attitudes and behaviors that create brand preferences.  For more information visit Paytronix.com.

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