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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
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Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2 min read

G-Que BBQ Serves Up Loyalty, Ordering, and Subscriptions with Paytronix

Denver fast casual brand elevates its digital engagement by moving to a single platform.

 

Newton, MA, June 21, 2023 – Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced that G-Que BBQ, a fast casual brand with locations around Colorado, has streamlined its digital engagement stack on the full Paytronix platform. Soon, G-Que BBQ will launch its monthly wings subscription that promises guests one five-piece order of wings each week.

By running its loyalty, online ordering, CRM, and mobile application all on Paytronix, G-Que BBQ, Denver’s only championship barbeque restaurant, streamlined its operations and can now better communicate with its guests. Previously the brand had several different platforms, including a point-of-sale, email marketing, and a couponing service. That meant the customer list existed in triplicate and not everyone was on each list. Consolidating on a single platform means they can learn guest preferences and act on that data, while also maintaining regular, targeted communications.

“This elevates our brand. We can now reach our guests through all touchpoints, so people see and hear our messages,” said G-Que BBQ Founder and Master of Meat Jason Ganahl. “Thanks to Paytronix, we can organize and target our campaigns at specific segments, even by such information as whether they are inclined toward our wings, ribs, or pulled pork.”

The G-Que BBQ program includes:

  • Loyalty – Guests joining the G-Que loyalty program get rewarded right away, with a free pulled pork sandwich on signup. The program itself is points based, with guests earning five points for every dollar spent. Earning 500 points results in a $5 reward.
  • Subscriptions – The upcoming monthly wings subscription is being built on the Paytronix Loyalty platform and promises to include a five-piece wing order each week. The team designed the program to help customers discover the brand’s great wings.
  • Online Ordering – Guests can now order from the G-Que first-party ordering platform easily and quickly from any of the brand’s Colorado locations.
  • Mobile – The white label Paytronix mobile app gives guests an easy to way to earn and track loyalty rewards, as well as place mobile orders.

“Brands that are in early growth mode, like G-Que BBQ don’t have large teams that can handle complex systems. But while the one-off platforms that these companies often use at the start are great, they can quickly lead to complications,” said Bailey DAgostino, Director of SMB Sales and Strategy at Paytronix. “Activities like aligning databases take hours out of the day for people who are already busy doing several jobs at once. Who has time for that? By consolidating on a single platform, not only can the business operate better today, but it is in a much better position for future growth.”

About Paytronix

Paytronix is the leader in Digital Customer Engagement for restaurants, convenience stores, and other retailers who seek to build lasting guest relationships. Paytronix continually advances digital guest engagement by developing technologies that uncover new insights about guest attitudes and behaviors that create brand preferences. For more information visit Paytronix.com.

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