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What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Drive brand engagement by providing fast, frictionless guest payments.


Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
We work with your environment - check it out.


About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
A collection of press and media about our innovations, customers, and people.
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Paytronix Login

Order & Delivery Login


Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
Learn more about topics important to the restaurant and c-store customer experience.
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
See how your brand stacks up against industry benchmarks, analysis, and research.
Catch up with our team of in-house experts for quick articles to help your business.

2 min read

Paytronix Expands Online Ordering to Accept Pony Express Orders

Newton, MA, April 1, 2023 -- Paytronix, the leader in guest engagement for restaurants and convenience stores, today transformed ordering by integrating Paytronix Online Ordering with the Pony Express, America’s legendary express mail service. This new tool enables brands of all sizes to accept orders via the hardy riders and fast horses of the Pony Express. 

“Restaurants and convenience stores must meet guests where they are, and if that means a horse-bound rider grabbing their order as a letter and riding as fast as possible, switching horses every 10 miles and avoiding thunderstorms, blizzards, and buffalo herds, then that gives our guests an extra layer of engagement,” said Paytronix CEO Andrew Robbins. “Many of our clients have difficulty reaching guests unaccustomed to modern technology, like the train or the telegraph, and a dedicated rider, protecting a mail pouch with their life, is the ideal channel to reach them. Add in the lower cost of delivery compared to third-party apps due to insurance, and that’s a win-win for the industry.” 

Today, orders coming in from riders on horseback provide a fast, intimate connection between a restaurant or convenience store and their most loyal, homesteading guests. Leaders in the field praise the opening of this channel. 

“This is a tool I’ve been advocating for over 160 years” said former Pony Express rider and famed showman William “Buffalo Bill” Cody. “We want to lead in technology. Our express mail channel integrates seamlessly with loyalty, CRM and gift cards through the hand delivery of riders all across the Oregon and California Trails.” 

“We’re so excited by this deal” says Jude Soissons, owner of the Fort Laramie Convenience Store and Trading Post. “Now our guests can order our famous buffalo pemmican all the way from St. Joseph, MO and can expect to receive their shipment in less than 10 days thanks to Pony Express riders.” 

“This is truly a game changer,” said owner of the Rusty Nail Saloon Prospecting Pete, whose infectious grin highlighted his gold tooth. “Now my customers comin’ in by covered wagon can put in an order as their Conestogas round Devils Tower. Yee ha!” 

Changing the Pony Delivering Landscape 

Paytronix aims to become the leader in rider-based food ordering by the end of 2023, and is confident it is well ahead of the competition. Features include: 

  • Full integration of Pony Express Ordering with over 150 payment services across SMB, mid-market, and enterprise-level customers. 
  • Collection of guest data through sharp-eyed buckaroos to report to the most experienced data-analysts in the industry. 
  • Dedicated customer success teams willing to hit the ol’ dusty trail to ensure clients are getting the most from the new platform. 

Paytronix Pony Express Ordering is available today with the Paytronix cowpoke app. For more information, see us at RLC booth #113, visit, or call 617-649-3300, ext. 5. 

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