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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Online Ordering Guide

Growth-oriented insights for ambitious leaders

2 min read

Paytronix Digital Ordering Platform Shows Huge Growth

  • Order & Delivery provides what today’s restaurants and convenience stores need to meet consumers’ personalized needs.
  • Customer demand for the digital ordering platform doubled in 14 months.
  • Native solution is within the Paytronix all-in-one engagement platform.

Newton, MA—March 23, 2022—Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that customer demand of its digital ordering platform, Paytronix Order & Delivery, has doubled in the last 14 months. The feature-rich, easy-to-use platform combines natively with the industry’s leading loyalty and CRM solution, providing brands with what they need to create amazing experiences for millions of guests every day.

Consumer behavior is evolving. Consumers expect hyper-personalization and convenience in both in-person and digital interactions with brands. Personalized recommendations, predicted behavior, and the anticipation of consumer needs have long been the tenants of delivering exceptional guest experiences at restaurants.

Now, Paytronix is bringing those experiences to digital ordering using AI-driven recommendations informed by both on-premises and off-premises purchasing, predictive guest profile scores on the likelihood to place future orders plus personalized offers to increase bag size, as well as making it more convenient than ever to checkout.

This is why, since December of 2020, the demand for Order & Delivery, a native solution within the Paytronix all-in-one guest engagement platform, has jumped from 2,995 to 7,240 units served.

“The entire food industry is in the middle of a revolution that is not only remaking consumer behavior but is also giving restaurants and convenience stores new ways to build their brands,” said Paytronix CEO Andrew Robbins. “Our clients understand that it’s not just about offering digital ordering, but about ensuring that the guest has a great experience, from the moment they glance at their phone until the last forkful of food is done. Beyond even that, it’s about giving consumers what they need to come back again and again.”

Tools like Order Experience BuilderSM, FEEDbackSM, and HandoffSM ensure that operations, technical, and marketing teams take control of the full ordering channel so that menus look great, customer feedback reaches the right people at the right time, and orders from delivery aggregators enter the operation correctly.

Paytronix Order & Delivery is available today. For more information, visit www.paytronix.com or call 617-649-3300, ext. 5.

About Paytronix Systems, Inc.

Based in Newton, Massachusetts, Paytronix is a provider of SaaS customer experience management (CXM) solutions for restaurants and convenience stores. Through its innovative software design and integrations with more than 30 widely used point-of-sale systems, Paytronix empowers more than 1,800 brands across 34,000 locations, giving them the flexibility to deliver unique, revenue-enhancing guest experiences. Through one-to-one engagement with more than 225 million guests via Order & Delivery, Loyalty, CRM, and Stored Value, Paytronix delivers artificial intelligence features that motivate increased visits and spending throughout the customer journey. For more information, visit www.paytronix.com.

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