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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.
Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant Customer Experience Platform

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
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Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

1 min read

How Red’s Savoy Pizza Built a Mobile Experience of the Future

How Red’s Savoy Pizza Built a Mobile Experience of the Future

More than ever, digital storefronts are a crucial tool for keeping restaurants competitive. How can restaurant brands create a personalized and convenient experience while protecting themselves against third-party aggregators and ghost kitchens? Read on to discover how Red’s Savoy Pizza, a 20+ unit chain based out of Minnesota, rethought their mobile experience and realized an entirely new stream of value.

Digital Ordering Trends

Emerging trends in digital ordering have created a “new normal” to which restaurants must adapt. In March 2022, for example, one-third of all orders were received digitally. Over half of all digital orders were for takeout, and there was a 42% dip in dine-in sales.

For Red’s Savoy Pizza, a popular Minnesota-base pizza chain, the percent of digital orders was even higher. The chain also noted that newer stores were seeing even higher percentages of digital orders, and Red’s Savoy Pizza CEO Reed Daniels notes that online ordering is less stressful and more convenient for guests, and also creates higher check totals. To grow the chain through an ongoing labor crunch, digital ordering was essential..

Red’s Savoy Mobile App

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To better accommodate digitally-inclined guests, Red’s Savoy built a mobile app which enabled the brand to put its best foot forward. The app features a dynamic offer carousel, a navigation menu, and the ability to add gift cards. Going further, the app enables real-time customization such as wallet balances, favorite stores, loyalty tiers, and many other features.

As Daniels notes, the app was built on a framework which enables regular updates and improvements (sometimes multiple times a day). Layouts and messaging are fluid, which offers increased personalization for app users, creating a multifaceted experience and making it more relevant to guest needs.

According to Paytronix Mobile Product Manager Ali Evers, the app was built on Mobile Experience Builder, a self-service content management tool that enables brands to publish content in real-time to their app. Payronix developed this tool to give brands more flexibility with their communications and to better express their brand voice. It also enables customers to create more of a personalized experience, which leads to a stronger connection with the brand.

Want to know the rest of the story? Watch the Paytronix webinar with Red’s Savoy Pizza CEO Reed Daniels, and Paytronix Mobile Product Manager Ali Evers.

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