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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

How Red’s Savoy Pizza Built a Mobile Experience of the Future

How Red’s Savoy Pizza Built a Mobile Experience of the Future

More than ever, digital storefronts are a crucial tool for keeping restaurants competitive. How can restaurant brands create a personalized and convenient experience while protecting themselves against third-party aggregators and ghost kitchens? Read on to discover how Red’s Savoy Pizza, a 20+ unit chain based out of Minnesota, rethought their mobile experience and realized an entirely new stream of value.

Digital Ordering Trends

Emerging trends in digital ordering have created a “new normal” to which restaurants must adapt. In March 2022, for example, one-third of all orders were received digitally. Over half of all digital orders were for takeout, and there was a 42% dip in dine-in sales.

For Red’s Savoy Pizza, a popular Minnesota-base pizza chain, the percent of digital orders was even higher. The chain also noted that newer stores were seeing even higher percentages of digital orders, and Red’s Savoy Pizza CEO Reed Daniels notes that online ordering is less stressful and more convenient for guests, and also creates higher check totals. To grow the chain through an ongoing labor crunch, digital ordering was essential..

Red’s Savoy Mobile App

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To better accommodate digitally-inclined guests, Red’s Savoy built a mobile app which enabled the brand to put its best foot forward. The app features a dynamic offer carousel, a navigation menu, and the ability to add gift cards. Going further, the app enables real-time customization such as wallet balances, favorite stores, loyalty tiers, and many other features.

As Daniels notes, the app was built on a framework which enables regular updates and improvements (sometimes multiple times a day). Layouts and messaging are fluid, which offers increased personalization for app users, creating a multifaceted experience and making it more relevant to guest needs.

According to Paytronix Mobile Product Manager Ali Evers, the app was built on Mobile Experience Builder, a self-service content management tool that enables brands to publish content in real-time to their app. Payronix developed this tool to give brands more flexibility with their communications and to better express their brand voice. It also enables customers to create more of a personalized experience, which leads to a stronger connection with the brand.

Want to know the rest of the story? Watch the Paytronix webinar with Red’s Savoy Pizza CEO Reed Daniels, and Paytronix Mobile Product Manager Ali Evers.

To maximize your restaurant gift card program, ask these 6 questions

To maximize your restaurant gift card program, ask these 6 questions

Gift card programs are a staple of the restaurant industry. They benefit top-line revenue, create brand advocates out of guests, and can be used to...

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Considering PXUX 2018? Here Are 12 Things You NEED To Know

Considering PXUX 2018? Here Are 12 Things You NEED To Know

Making the decision to go to any conference is tough: Time away from your desk is always nice, but you need to make sure that the time away from work...

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Speak With Authority. Use Your Data.

Speak With Authority. Use Your Data.

It’s never wise to blindly follow someone just because they speak with authority. You expect them to be able to support their position with more...

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You Are Busy, Segmentation Should Not Take Up Your Day!

How many times have you sat at your desk watching the results of a campaign you were excited to roll out, only to see those stats flat line, or...

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7 Reasons to Attend the Paytronix User Experience

7 Reasons to Attend the Paytronix User Experience

If you use the Paytronix platform, are looking to re-invigorate your marketing strategy, or are looking for help to make sense of your customer data,...

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Help! Why Doesn’t My Email Look Right?

Help! Why Doesn’t My Email Look Right?

Once in a while, our customer service team will receive a frantic email from a marketing department exclaiming “a customer got our email but it...

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7 Ways to Boost Your Email Open Rate

7 Ways to Boost Your Email Open Rate

We’ve all been there. After spending days agonizing over the message, design, and call to action, you finally feel ready to press the send button....

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Why is the Beloved Open Rate Failing Marketers?

Why is the Beloved Open Rate Failing Marketers?

A cornerstone of email marketing is testing. Perhaps it’s the day of the week that you send the message, or even the imagery and text inside the...

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Amp Up Your Marketing Strategy

Amp Up Your Marketing Strategy

The Paytronix User Experience (PXUX) is more than just a conference. It is an opportunity to chat with peers, learn about the future of guest...

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Panera’s Blaine Hurst talks restaurant experience

Paytronix recently launched a recurring webinar series featuring some of the top trailblazers in the restaurant and convenience industries. PX Think...

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An Interview with Darrin Samaha, VP and Brand Manager at Yesway

An Interview with Darrin Samaha, VP and Brand Manager at Yesway

Yesway was recognized as a winner of the ‘Best Convenience Store Loyalty Launch’ in the 2018 Loyaltees. Launched in December of 2015 by Brookwood...

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5 Mobile App Lessons Restaurant Marketers Can Learn from Pokémon Go

5 Mobile App Lessons Restaurant Marketers Can Learn from Pokémon Go

I hate to lead with a cliché, but if you haven’t heard about Pokémon Go then you must be living under a rock! In the past week the Pokémon Go app has...

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Chris Laping, Former CIO of Red Robin Gourmet Burgers

Chris Laping, Former CIO of Red Robin Gourmet Burgers

Chris Laping will be headlining PXUX (August 24 – 25, Boston) this year, as he speaks to the topic of “Inspiring Crazy Loyalty.” From 2011 to...

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What You Can Learn from Fast Casual Success

What You Can Learn from Fast Casual Success

Technomic projects growth for all segments of the restaurant industry next year, with most growth in the two or three percent range. But one...

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Clients Share Their Awesome Takeaways

Clients Share Their Awesome Takeaways

On August 24th & 25th Boston was the nexus of leading insights on guest engagement as Paytronix hosted its second annual Paytronix User Experience...

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The Ideal Guest Experience

It’s a food-service marketer’s dream: the ideal guest experience from couch to couch.

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