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What is Paytronix Guest Engagement Suite?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one suite. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Guest Engagement Suite
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions


Paytronix Guest Engagement Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.


Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.  

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out
Tobacco Reporting
Comply with AGDC 2026 DTP Requirements

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources
Paytronix Resources
Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.
FlexPoint Service Catalog
Access FlexPoints are a cost-effective, flexible way to access our value-added services, to ensure you get greater impact from your Access software solution.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Restaurant Loyalty Insights Report

Unlock loyalty strategies that 3 out of 4 restaurants use to boost engagement by 40% without adding staff.

4 min read

Guest Wi-Fi Solutions: What They Are and How to Use Them

Guest Wi-Fi Solutions: What They Are and How to Use Them

A guest wi-fi for restaurants and cafés gives visitors access to the internet without exposing your primary network or connected devices to unnecessary risks. It creates a separate network for friends, customers, or colleagues, letting them connect easily while keeping your home network safe.

This setup has become standard in homes, offices, and cafés because it helps balance convenience and security. A guest wi-fi network not only organizes devices connected to your system but also helps protect your personal data and prevent unauthorized access. Whether you manage a small business or an office space, creating a dedicated guest connection keeps your other devices protected and your bandwidth well-managed.

5 Benefits of Offering Free Internet Access to Your Customers

Offering free internet access through a guest wi-fi network adds value for your customers while protecting your business network. It builds trust, improves convenience, and keeps your connected devices safe from external threats. Here are five key benefits of setting up a guest network:

  1. Protect Your Main Network: A guest Wi-Fi setup isolates visitors from your primary network, reducing the risk of data leaks and keeping your devices secure.
  2. Control Bandwidth Usage: You can manage bandwidth and prevent guests from using too much data, keeping your wi-fi network fast and stable for everyone.
  3. Offer Convenience Without Risk: Visitors can connect easily without needing your main network password, creating a convenient way for them to go online safely.
  4. Prevent Security Threats: Separating your home network or business network limits the risk of a malware infected device spreading problems to your other devices.
  5. Manage Access and Visibility: You can decide who gets access and for how long, maintaining control while providing a smooth experience for every guest.

5 Steps to Setting Up a Guest Wi-Fi Network 

Creating a wi-fi guest network is easier than it sounds. Most modern routers and ISPs provide simple tools in their apps or dashboards to help you configure one in minutes. Here are five steps to set up a guest Wi-Fi network:

  1. Log in to Your Router Settings: Open your browser and enter your router's IP address to access your router settings page.
  2. Create a New Network: In the wireless settings section, set up a new network with a unique name (SSID) and guest wi-fi password.
  3. Adjust Access Options: Modify your guest network settings to decide what visitors can see and do. Limit their connection to your existing network and block access to your main network.
  4. Set Usage Controls: Define how many users or devices can connect, how long they stay connected, and how much data they can use.
  5. Test the Connection: Try connecting with a connected device to verify that guests can browse the internet while your primary network remains private.

How to Configure the Network

When configuring your guest wi-fi network, start by customizing your wireless network name and password. Choose strong credentials that prevent unauthorized access. Then, set the guest network to block visibility of your IoT devices, smart home devices, and sensitive files on your main network.

You can also add a captive portal, which prompts users to log in, accept terms, or use social login before going online. This is common in cafés and offices where you want to control visitors access while keeping things simple.

Proper configuration of your guest networks keeps network security tight and protects your business or home network from digital threats.

Managing Your Network

Once your guest connection is active, managing it is just as important as setting it up. You can control your guest wi-fi through your router’s app or web interface. From there, you can view connected devices, manage parental controls, and monitor how much bandwidth each connection uses.

Adjust your guest network settings periodically to match your needs. For example, you can limit the number of active guests, set time limits, or pause access during off-hours.

Monitoring helps you catch any suspicious activity quickly, such as malware infected devices or unknown logins, before it threatens your network security.

Network Performance Optimization

Even the best setup needs fine-tuning. To optimize your wi-fi guest network and keep it running smoothly, use your router’s Quality of Service (QoS) tools to allocate bandwidth fairly between users. Give priority to critical apps or devices that require stable internet access.

Regularly check your router settings to identify performance issues and adjust configurations for stronger signals or less interference. If too many connected devices slow things down, limit the number of simultaneous connections or move your router to a central spot for better coverage.

Optimizing your network this way gives your guests a faster, more reliable experience without compromising your security or speed.

Frequently Asked Questions About Guest Wi-Fi

Setting up a guest wi-fi system can feel confusing at first, especially with so many settings to manage. These common questions help you understand how to configure, share, and maintain your guest wi-fi network safely and efficiently.

How do I enable guest Wi-Fi?

To activate your wi-fi guest network, log in to your router settings through the router’s IP address. Most routers include a dedicated option for creating a separate network under guest network settings.

You can customize features such as bandwidth limits, the guest wi-fi password, and access time. Once you create the network, confirm that your connected devices remain isolated from your private network to maintain strong network security.

How do I share guest wi-fi network info with my guests?

You can share your network details in several ways. The simplest method is to display the Wi-Fi network name and password in a visible location for easy access.

Some routers and IoT devices support QR codes or social login options, offering a convenient way for visitors to connect without typing credentials. Always limit visitors access by setting clear permissions and monitoring devices connected through your router or app.

Can people see what you do on guest wi-fi?

Generally, people using your guest network cannot see your online activity or data on your main network, because the two are separated by design. However, network administrators can still log general connection details, such as the number of users or the amount of internet traffic. Keeping your firmware up to date and protecting your business network prevents any malware infected device from accessing other devices or sensitive information.

Conclusion: Troubleshooting 3 Types of Wi-Fi Issues

A well-managed guest wi-fi network does more than offer internet access: it helps you protect your business network, maintain security, and deliver a better experience for your guests. By keeping your primary network separate, monitoring performance, and optimizing wireless settings, you create a fast and reliable connection that reflects your brand’s professionalism.

Managing connectivity well is only one piece of the larger guest engagement puzzle. To truly build loyalty, you need an integrated digital strategy that brings your restaurant's CRM, loyalty programs, and online ordering platforms together. That’s where Paytronix comes in.

Schedule a free demo with Paytronix to see how our platform helps you personalize guest experiences, turn insights into action, and drive repeat visits.

If you want to take your digital engagement even further, download our ebook on mastering guest engagement to learn how to align your tools, strengthen your marketing stack, and create a seamless experience that keeps guests coming back.

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