Our Annual Online Ordering Report Is Now Available - Download Here!

The Link Between Loyalty Programs and Takeout

Is there a relationship between ordering methods, restaurant loyalty programs, and order size? Read this month's issue for insights into guests' spending habits when ordering online.

DRR January 2021 Hero

Delivering On Restaurant Rewards, a PYMNTS and Paytronix collaboration, draws from a survey of a census balanced panel of 2,096 U.S. consumers to gain insights into the types of rewards programs they use and would like to use while making food orders.

This month's report found that in 2020, customers who are members of loyalty programs spent more than twice as much on takeout as those who are not part of a program. 

More key insights inside the January issue:  

  • Takeout orders accounted for 63% of the $769 billion that consumers spent ordering food from restaurants in 2020.
  • Online and mobile orders drove 89% of takeout spend via digital channels ($434 billion).
  • Consumers spent 50% more on average when they place orders online for takeout. 

Download the report today to learn more. 

X
Right Sizing Loyalty Hero Option2
Right-Sizing Your Loyalty Program

Discover how to strengthen your restaurant's loyalty programs in the aftermath of inflation. Learn to adeptly adjust loyalty strategies to effectively manage guest reactions, drawing inspiration from successful cases such as Caribou Coffee and Dutch Bros Coffee. Our latest resource, backed by expert insights, provides essential guidance to navigate these changes seamlessly and uphold customer loyalty.

X

Paytronix uses cookies to deliver the best possible experience to you. In order to continue using this website, you agree that we may store and access cookies on your device.

Ok, I understand Privacy Policy