Is your loyalty program ready for 2023? 

The Growth of Delivery and Curbside Pickup

How online food orders for delivery and curbside pickup are growing more central to consumers' dining experiences. Read this month's issue to learn more about how loyalty and rewards programs are key to winning over millennial and gen X customers.

DRR November 2020 Hero

Delivering On Restaurant Rewards, a PYMNTS and Paytronix collaboration, draws from a survey of a census-balanced panel of 2,089 U.S. consumers about the types of restaurants from which they order, whether they use those restaurants’ loyalty and rewards programs and the types of rewards they would like to receive to understand how restaurants can customize their rewards offerings to enhance their businesses.

INSIDE THE NOVEMBER STUDY:

  • 43 percent: Share of restaurant customers who use loyalty and rewards programs
  • 39 percent: Portion of restaurant customers who say rewards programs would boost their spending

Learn more by downloading your copy today!

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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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