4 signs your loyalty program needs a revamp 

The Digital Divide: Technology, The Metaverse, and the Future of Dining Out

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The Digital Divide: Technology, The Metaverse, and the Future of Dining Out, a PYMNTS and Paytronix collaboration, examines consumers' relationships with restaurant technologies, exploring their views and attitudes on digital food ordering trends and virtual reality in the restaurant context. We surveyed 2,496 consumers to learn more about how they feel about technological integrations within the restaurant industry and their future role in dining out. 


  • 20% of restaurant consumers are familiar with The Metaverse
  • 34% of Millennials and 27% of Gen Z have already participated in The Metaverse
  • 38% of consumers who already participate in the metaverse would be willing to integrate restaurant purchases into this environment
Digital Ordering Ebook Cover
Five best practices to set your brand up for success

The order-and-delivery industry continues to grow rapidly, with sales projections soaring north of $28 billion by 2023. Once dominated by independent order-and-delivery platforms, recent mergers and acquisitions are driving restaurants and convenience stores to seek out the best way to add the offering to their brand.


Download our e-book to discover current industry trends, opportunities, best practices, and ah-hah moments experienced by early adopters.


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