Our Annual Loyalty Report Is Now Available - Download Here!

Post-Vaccination Online Ordering

How will mass vaccination affect food orders? Read this month's issue for insights into which loyalty-focused and digital features give independent restaurants a competitive edge in a post pandemic world.

DRR April 2021 Hero

The seventh edition of Delivering On Restaurant Rewards, a PYMNTS and Paytronix collaboration, explores the ways in which age and vaccination status impact consumers’ food ordering habits. We surveyed a census-balanced panel of 1,984 United States consumers about their vaccination statuses and how they purchase restaurant orders to gain a clearer picture of how mass vaccinations might shape the future of the restaurant industry.

INSIDE THE APRIL STUDY:

  • 92%: Share of vaccinated restaurant customers who plan to keep ordering their food online after the pandemic has subsided. 
  • 26%: Portion of unvaccinated restaurant customers who plan to order on-site more often after they are inoculated.
  • 32%: Share of vaccinated restaurant customers who would still spend more on food orders if they could pay online. 

Download the report to learn more. 

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Loyalty Report 2023 Hero
Our Annual Loyalty Report Is Now Available.

Elevate your marketing strategies with insights from our latest report! Discover key trends, such as surging loyalty memberships, boosted check sizes for loyal customers, the effectiveness of email in driving guest visits, and the impact of returning to the office on loyalty rewards. Uncover how loyalty has forged deeper connections with guests in our timely, must-read report.

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