Is your loyalty program ready for 2023? 

Order To Eat Tracker® - November 2019

When Restaurant Tech Sees Your Face And Identifies Your Taste

OTE November 2019 Hero

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

In this issue: 

  • An interview with Jon Alexis, owner of Malibu Poke, on how the company’s investment in self-ordering kiosks equipped with facial recognition technology helps consumers seamlessly reorder meals and encourages customer loyalty
  • The latest headlines from around the restaurant space, including the latest virtual kitchen ventures from Chiktopia, Grubhub, Just Salad and Rachael Ray
  • A Deep Dive that explores how near-field communication (NFC) technology is enhancing loyalty among tech-savvy consumers

Download to learn more about facial recognition technology and loyalty.

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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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