The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and to improve customer engagement.
INSIDE THIS ISSUE:
- An interview with Michael Morgan, vice president of operations at Pizza Guys, about the necessity of digital ordering and payment options.
- The latest headlines from around the order-and-delivery space, including why grab-and-go customers lean toward digital ordering and how Taco Bell opened a futuristic, digital-focused, drive thru concept meant to modernize the ordering process.
- Insights from Andrew Robbins on how employee happiness drives the quality of the guest experience