4 signals your program needs a revamp 

Order to Eat Tracker - January 2022

This report focuses the growing digital ordering landscape, growth in delivery sales, and how restaurants are making their guest experience more frictionless.

OTE January 2022 Hero

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and to improve customer engagement.

INSIDE THIS ISSUE:

  • An interview with Dan Harmon, President and COO of Smoothie King, on how to provide a frictionless customer experience
  • A compilation of recent order to eat headlines and trends with particular focus on the growing popularity of delivery sales
  • A deep dive on ways restaurants are dealing with delivery service aggregators and owning the customer experience
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