The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and to improve customer engagement.
INSIDE THIS ISSUE:
- An interview with Dan Harmon, President and COO of Smoothie King, on how to provide a frictionless customer experience
- A compilation of recent order to eat headlines and trends with particular focus on the growing popularity of delivery sales
- A deep dive on ways restaurants are dealing with delivery service aggregators and owning the customer experience