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Order To Eat Tracker® - January 2020

Adopting Technology Without Eclipsing Human Interaction

OTE January 2020 Hero

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

In this issue:

  • An interview with Ayr Muir, CEO of Clover Food Lab on how personalizing in-app ordering, self-serve kiosks and third-party delivery has helped boost sales and compete with larger brands
  • The latest developments from the space, including McDonald’s experiment with cash-accepting kiosks
  • A deep dive on how public-facing kiosks and table side tools can enhance customer relationships

Download to learn more!

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Today’s restaurants and convenience stores are evolving faster than ever to meet changing consumer demands. Revamping your loyalty program demonstrates commitment to your customers and can increase visits, spend, and retention across the board.

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