Is your loyalty program ready for 2023? 

Order To Eat Tracker® - January 2020

Adopting Technology Without Eclipsing Human Interaction

OTE January 2020 Hero

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

In this issue:

  • An interview with Ayr Muir, CEO of Clover Food Lab on how personalizing in-app ordering, self-serve kiosks and third-party delivery has helped boost sales and compete with larger brands
  • The latest developments from the space, including McDonald’s experiment with cash-accepting kiosks
  • A deep dive on how public-facing kiosks and table side tools can enhance customer relationships

Download to learn more!

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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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