4 signs your loyalty program needs a revamp 

Order To Eat Tracker® - January 2020

Adopting Technology Without Eclipsing Human Interaction

OTE January 2020 Hero

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

In this issue:

  • An interview with Ayr Muir, CEO of Clover Food Lab on how personalizing in-app ordering, self-serve kiosks and third-party delivery has helped boost sales and compete with larger brands
  • The latest developments from the space, including McDonald’s experiment with cash-accepting kiosks
  • A deep dive on how public-facing kiosks and table side tools can enhance customer relationships

Download to learn more!

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Digital Ordering Ebook Cover
Five best practices to set your brand up for success

The order-and-delivery industry continues to grow rapidly, with sales projections soaring north of $28 billion by 2023. Once dominated by independent order-and-delivery platforms, recent mergers and acquisitions are driving restaurants and convenience stores to seek out the best way to add the offering to their brand.

 

Download our e-book to discover current industry trends, opportunities, best practices, and ah-hah moments experienced by early adopters.

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