The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.
In this issue:
- An interview with Nicole West, vice president of digital strategy and product for QSR chain Chipotle on the company’s investment in digital ordering innovation such as an AI-power phone ordering system and Amazon Alexa reordering skills
- The latest restaurant ordering innovations from Burger King, KFC, McDonald’s, Starbucks and more
- A Deep Dive on how QSRs and other food service businesses can use customer relationship management (CRM) systems to enhance services and retain patrons
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