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Order To Eat Tracker® - December 2019

Unwrapping Chipotle's Evolving Digital Ordering Strategy

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The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

In this issue: 

  • An interview with Nicole West, vice president of digital strategy and product for QSR chain Chipotle on the company’s investment in digital ordering innovation such as an AI-power phone ordering system and Amazon Alexa reordering skills
  • The latest restaurant ordering innovations from Burger King, KFC, McDonald’s, Starbucks and more
  • A Deep Dive on how QSRs and other food service businesses can use customer relationship management (CRM) systems to enhance services and retain patrons

Download to learn more!

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Right Sizing Loyalty Hero Option2
Right-Sizing Your Loyalty Program

Discover how to strengthen your restaurant's loyalty programs in the aftermath of inflation. Learn to adeptly adjust loyalty strategies to effectively manage guest reactions, drawing inspiration from successful cases such as Caribou Coffee and Dutch Bros Coffee. Our latest resource, backed by expert insights, provides essential guidance to navigate these changes seamlessly and uphold customer loyalty.

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