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Order to Eat Tracker® - August/September 2020

Teriyaki Madness on streamlining operations. Read this month's issue to read a Deep Dive analyzing how QSRs can combine diverse menu offerings and comprehensive order management systems to win customers and stand out during the pandemic

OTE Aug September 2020 Hero

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and improve customer engagement.

INSIDE THIS ISSUE:

  • An interview with Michael Haith, CEO of fast-casual QSR Teriyaki Madness, on optimizing order management to smoothly offer customers access to different products
  • The latest order to eat trends, including Mexican QSR Chipotle’s expansion of its third-party delivery partnerships and fast-food chain KFC’s plan to roll out 3D-printed chicken nuggets
  • A Deep Dive analyzing how QSRs can combine diverse menu offerings and comprehensive order management systems to win customers and stand out during the pandemic 

Download to learn more!

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OO Report 2023 Hero
Explore how digital ordering has evolved in the new 2023 Online Ordering Report
Full of valuable insights for any brand with an online presence, the 2023 Online Ordering Report explores industry trends across the digital landscape, with a focus on sales, guest experience, fulfillment methods and guest retention. Key trends analyzed include:
  • 30.7% digital orders as a percentage of total orders 
  • 11.3% average increase in digital order price 
  • 35% percent more loyalty members on average use first-party ordering vs. third-party ordering
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