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Order To Eat Tracker - April 2022

April Order To Eat Tracker

The Order To Eat Tracker®, a PYMNTS and Paytronix collaboration, is a monthly report that examines the evolving restaurant space. The report highlights how fast food, fast-casual and QSR establishments are embracing technology, enhancing loyalty offerings and working with aggregated service providers to offer more seamless in-house and delivery ordering experiences and to improve customer engagement.


  • An interview with Karla Fiske, Director of digital customer experience product management for Mexican chain Chipotle, on how QSRs and fast casual restaurant chains can use automation to help make their kitchens and frontline operations more efficient while attracting and enticing workers to stay in a high-pressure work environment
  • The latest headlines from the order to eat space, including how the recent jump in gas prices affects two-thirds of restaurant owners and how an ongoing labor shortage is poised to accelerate automation in the restaurant industry 
  • PYMNTS Intelligence analyzing how QSRs and fast casual restaurants are dealing with industry factors affecting workers and examines how restaurants are meeting increased customer demand in a tight labor market while continuing to offer a satisfying dining experience


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Our Annual Loyalty Report Is Now Available.

Elevate your marketing strategies with insights from our latest report! Discover key trends, such as surging loyalty memberships, boosted check sizes for loyal customers, the effectiveness of email in driving guest visits, and the impact of returning to the office on loyalty rewards. Uncover how loyalty has forged deeper connections with guests in our timely, must-read report.


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