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Online Ordering and Payment Features That Help Restaurants Deliver Seamless Experiences

The growing importance of remote food orders reflects a broader, more fundamental shift as eCommerce becomes more central to consumers’ everyday lives.

Restaurant Readiness Index Jul 2021 Hero

The growing importance of remote food orders reflects a broader, more fundamental shift as eCommerce becomes more central to consumers’ everyday lives.

The ways in which consumers engage with restaurants and their types of food ordering experiences have changed. These “digital consumers” want restaurants to accommodate their growing need for quick, smooth and convenient transactions across the board.

Just what types of ordering and payment features can help restaurants deliver those experiences, and how well have restaurants managed to implement those features to meet the demands of these market realities?

The 2021 edition of the Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, takes a close look at the details of how the past 16 months have fundamentally changed the way that restaurants engage with their customers.

Download this free Restaurant Readiness Index to learn more! 

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CLV Data Brief Gift 2
Unwrap Customer Lifetime Value this Winter

Major brands like Disney and Amazon know their customers' value backwards and forwards. But this valuable metric isn't reserved just for multi-billion dollar brands. Thanks to readily available data, now restaurants and convenience stores can calculate this powerful metric as well.

Read this research brief from our Data Insights team and see how you can better understand the value of each of your customers before the New Year.

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