The growing importance of remote food orders reflects a broader, more fundamental shift as eCommerce becomes more central to consumers’ everyday lives.
The ways in which consumers engage with restaurants and their types of food ordering experiences have changed. These “digital consumers” want restaurants to accommodate their growing need for quick, smooth and convenient transactions across the board.
Just what types of ordering and payment features can help restaurants deliver those experiences, and how well have restaurants managed to implement those features to meet the demands of these market realities?
The 2021 edition of the Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, takes a close look at the details of how the past 16 months have fundamentally changed the way that restaurants engage with their customers.
Download this free Restaurant Readiness Index to learn more!
