The mid-year gift card report is here!

Independent Restaurants and the Pandemic

Read this month's issue for insights into which loyalty-focused and digital features give independent restaurants a competitive edge in a post-pandemic world.

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In the March edition of Delivering On Restaurant Rewards, PYMNTS surveyed 2,130 consumers to learn which loyalty-focused and digital features give independent restaurants a competitive edge in a post-pandemic world.

INSIDE THE MARCH STUDY:

  • 45 percent: Share of independent restaurant customers’ total food spending that is made online
  • 16 percent: Portion of independent restaurant customers who have switched to ordering online since the pandemic began
  • 45 percent: Share of independent restaurant customers who would spend more if offered loyalty programs

Download the report today to learn more. 

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Is your loyalty program feeling dated?

Today’s restaurants and convenience stores are evolving faster than ever to meet changing consumer demands. Revamping your loyalty program demonstrates commitment to your customers and can increase visits, spend, and retention across the board.

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