In the March edition of Delivering On Restaurant Rewards, PYMNTS surveyed 2,130 consumers to learn which loyalty-focused and digital features give independent restaurants a competitive edge in a post-pandemic world.
INSIDE THE MARCH STUDY:
- 45 percent: Share of independent restaurant customers’ total food spending that is made online
- 16 percent: Portion of independent restaurant customers who have switched to ordering online since the pandemic began
- 45 percent: Share of independent restaurant customers who would spend more if offered loyalty programs
Download the report today to learn more.