The “New Normal” of O&D is here, says new Paytronix report!

The Digital Divide: Restaurant Subscribers and Loyalty Programs

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Digital Divide: Restaurant Subscribers And Loyalty Programs, a PYMNTS and Paytronix collaboration, details findings from a survey of 2,054 United States consumers carried out between Dec. 22, 2021, and Dec. 29, 2021. Respondents were asked about their food-purchasing preferences and their understanding and expression of loyalty to restaurant brands.


  • 82% of restaurant subscribers use loyalty programs at their preferred QSRs.
  • 30% of subscribers say that an easy-to-navigate website is a key part of their choice.
  • 39% of restaurant subscribers are millennials.
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O&D Report 2022 Resource Tile Option 2 (1)
New Paytronix Report Shows Takeout Dominates the Digital Ordering Channel, but Delivery Customers Offer Better Returns

The pandemic changed how digital ordering is done. Read The Order & Delivery Report 2022 from  Paytronix and learn what this means for your customers.


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