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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

1 min read

Paytronix’s Kristin Lynch Receives 2025 Award in Restaurant Technology

Innovator Award recognizes work of Lynch and her strategy and analytics team in helping brands create deals that drove more traffic to their stores

Newton, MA. - March 4, 2025 - Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced that Kristin Lynch, senior director of strategy and analytics, Paytronix, An Access Group Company, has been named a winner of a Hospitality Technology 2025 Top Women in Restaurant Technology Awards. Recognized as an Innovator, Lynch will be celebrated at an awards program on March 11 at the 30th annual MURTEC (Multi-Unit Restaurant Technology Conference), March 10-12, at Caesars Forum in Las Vegas.

“These awards honor problem-solvers and trailblazers who are elevating our industry,” said Robert Firpo-Cappiello, editor-in-chief of Hospitality Technology. “We know their achievements will inspire the next generation of restaurant technology professionals to push boundaries, break barriers, and lead with confidence.”

In 2024, Kristin and her team leveraged both their industry knowledge as well as the dominant industry trends to create deals that drove more traffic to their clients’ stores. They encouraged brands to move forward with the times and put things in place -- whether a partnership, a campaign or even a program restructuring – to get closer to their guests.

“As someone who is deeply invested in making restaurant brands and those around her successful, I’m honored to be recognized with a 2025 Top Women in Restaurant Technology award for the work my team, our brand partners and I do to advance the restaurant industry,” Kristin Lynch, senior director of strategy and analytics, Paytronix, An Access Group Company. “This award isn’t just about me – it highlights how Paytronix and our clients use technology to enhance guest engagement."

 

Celebrate the full list of winners here: https://hospitalitytech.com/topwomen25 

Paytronix Debuts Generative AI Assistant

Brands can quickly access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information

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Paytronix Looks to the Future of Guest Engagement

With a new look, the pioneer in providing the technology and services that enable brands to develop deep and lasting guest relationships signals an...

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Charles Gray Joins Paytronix as Chief Revenue Officer

Newton, MA – May 25, 2021 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Charles R. Gray has...

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Daily’s Chooses Paytronix to Transform its Loyalty Program

Newton, MA– February 13, 2020 – In its ongoing effort to provide customers with a “nicer” convenience store experience, Daily’s, which operates 36...

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Leading Fast-Casual Burger Brand Wins Paytronix Loyaltees Award

NEWTON, Mass., July 19, 2021 -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Smashburger®, the...

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Paytronix Order & Delivery Powers KC Hopps in Transforming an 88-Year-Old Restaurant Brand

Restaurant management group wins Paytronix Loyaltees Award as a Customer Experience Expert Newton, MA—August 09, 2021—Paytronix Systems, Inc., the...

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Paytronix Launches in Square App Marketplace

Square’s integration of Paytronix Online Ordering and Loyalty Solutions enables restaurants to build lasting relationships that keep guests coming...

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Paytronix Leading the Market in Digital Experiences

Platform emerges as powerhouse for off-premises ordering and delivery following successful acquisition and integration of Open Dining Newton,...

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Paytronix Appoints Jeff Hindman as New CEO; Founder Andrew Robbins Becomes Executive Chairman

Industry vet and current Paytronix board member Hindman will work alongside the executive leadership team to drive future solutions as the...

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Paytronix Reports Record 38 Percent Year-Over-Year Growth

Newton, MA—February 28, 2019—Paytronix Systems, Inc., the most impactful guest experience and payment platform, today announced its 38 percent...

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Uno Pizzeria & Grill Launches on Paytronix’s All-in-One Customer Engagement Platform

Newton, MA—August 18, 2021—Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced its partnership with Uno...

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Paytronix and mParticle Partnership

New integration enables brands to stream loyalty, messaging engagement, and ordering data from Paytronix to mParticle. Newton, MA – March 21, 2023 –...

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Paytronix Celebrates 10th PX|NXT with Leading Hospitality Brands

Customer conference will feature presentations from leading brands in guest engagement, including Coen Markets, Caribou Coffee, Cava, Walk-On Sports...

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United Dairy Farmers Modernizes Digital Platform with Paytronix

UDF gets more personal with its customers; U-Drive loyalty program changes the c-store guest experience Newton, MA– April 7, 2021 –Paytronix...

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