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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage more visits and higher spend with personalized promotions based on individual activity and preferences.
Catering
Grow your revenue, streamline operations, and expand your audience with a suite of catering tools.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

FlightPaths

FlightPaths are structured Paytronix software onboarding journeys designed to simplify implementation and deliver maximum ROI.

Customer Success Plans

Customer Success Plans (CSPs) are tiered service offerings designed to help you get the most from your Paytronix software, whether you prefer self-guided support or hands-on partnership.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.

Blog
Catch up with our team of in-house experts for quick articles to help your business.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.


2025 Loyalty Report

Is your brand tapping into these three unshakeable pillars of guest loyalty in 2025?

2 min read

DineEngine and Paytronix Strengthen Partnership with Restaurant Loyalty

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Two long time software partners will double down on their partnership, further enhancing joint customer guest experience programs

NEWTON, Mass., Dec. 19, 2024 -- Paytronix, the leader in guest engagement for restaurants and convenience stores, today announced that it is enhancing its partnership with app and web development company, DineEngine. The two brands have worked together for over a decade to create innovative custom loyalty and rewards apps and bespoke product solutions. They have also expanded into custom API integrations and updated apps for web, mobile, table-side and kiosk. Starting today, DineEngine and Paytronix have elevated their partnership integrating Paytronix’s industry-leading solutions into DineEngine’s custom omni-channel digital experiences.

Utilizing the upgraded integration, restaurants can offer guests seamless earning and spending of points, redemption of rewards for discounts, single sign-on (SSO) with ordering providers, personalized mobile app push notifications, and in-app messaging—all within one easy-to-navigate app.

Previously, DineEngine has worked closely alongside Paytronix to launch new app and web experiences for several major restaurant brands, like Papa Gino's, Anthony's Coal Fired Pizza, BurgerFi, Pizza Patron, and many more. Throughout their partnership, DineEngine has continued to level up their integration with Paytronix expanding past customer loyalty into additional value add feature sets, such as a custom gift card ordering front-end experience.

Existing integrations with the two brands include:

  • Reward redemption and addition of points
  • Gift Card Sales Suite
  • Social Authentication
  • Loyalty balances as a payment method, and the ability to add points from a receipt
  • Account activity monitors, filtering
  • Android and iOS push notifications and much more

Their partnership has allowed both brands to provide our mutual brands with the best experiences and support in the hospitality industry. By furthering their partnership, DineEngine® and Paytronix are committed to helping restaurants connect with their customers like never before.

"Enhancing guest relationships through robust loyalty programs and frictionless user experiences has become essential in the evolving restaurant landscape,” said Jeff Myers, Chief Executive Officer, DineEngine. “By uniting the DineEngine platform with Paytronix and streamlining the guest experience, we’re driving repeat business and deepening engagement. This partnership also paves the way for additional capabilities—like tailored gift card sales flows—ensuring restaurants can deliver a more holistic and personalized digital journey for every guest."

“DineEngine has been a key and cherished partner of Paytronix for nearly a decade,” said Kalani Stephens, Director of Strategic Partnerships, Paytronix. “This collaboration not only strengthens our commitment to innovation and excellence but also allows us to continue creating robust capabilities for our customers. Our past collaborations have been the framework for essential technologies across the industry - we're excited to share how a strengthened relationship will push the boundaries further.”

 

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Paytronix Debuts Generative AI Assistant

Brands can quickly access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information

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United Dairy Farmers Modernizes Digital Platform with Paytronix

UDF gets more personal with its customers; U-Drive loyalty program changes the c-store guest experience Newton, MA– April 7, 2021 –Paytronix...

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Paytronix Reports Record 38 Percent Year-Over-Year Growth

Newton, MA—February 28, 2019—Paytronix Systems, Inc., the most impactful guest experience and payment platform, today announced its 38 percent...

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Ovation and Paytronix Team Up On Feedback and Hospitality Data Insight

The two guest experience platforms partner to provide hospitality brands with deeper insights from guest experiences

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Paytronix and mParticle Partnership

New integration enables brands to stream loyalty, messaging engagement, and ordering data from Paytronix to mParticle. Newton, MA – March 21, 2023 –...

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Leading Fast-Casual Burger Brand Wins Paytronix Loyaltees Award

NEWTON, Mass., July 19, 2021 -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Smashburger®, the...

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Uno Pizzeria & Grill Launches on Paytronix’s All-in-One Customer Engagement Platform

Newton, MA—August 18, 2021—Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced its partnership with Uno...

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Amigos/Kings Classic Announces 45th Anniversary Campaign

Since launching in January, new mobile app downloaded by more than 10,000 guests in first 30 days

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Paytronix Launches in Square App Marketplace

Square’s integration of Paytronix Online Ordering and Loyalty Solutions enables restaurants to build lasting relationships that keep guests coming...

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Paytronix Celebrates 10th PX|NXT with Leading Hospitality Brands

Customer conference will feature presentations from leading brands in guest engagement, including Coen Markets, Caribou Coffee, Cava, Walk-On Sports...

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Charles Gray Joins Paytronix as Chief Revenue Officer

Newton, MA – May 25, 2021 – Paytronix Systems, Inc., the most advanced digital guest experience platform, today announced that Charles R. Gray has...

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Paytronix’s Kristin Lynch Receives 2025 Award in Restaurant Technology

Innovator Award recognizes work of Lynch and her strategy and analytics team in helping brands create deals that drove more traffic to their stores

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Alltown Fresh® Wows Guests with the Full Paytronix Platform

Brand that brings a hand-crafted kitchen and market to the c-store space wins Loyaltees Award as a Program Launch Leader Newton, MA—August 31, 2021...

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Daily’s Chooses Paytronix to Transform its Loyalty Program

Newton, MA– February 13, 2020 – In its ongoing effort to provide customers with a “nicer” convenience store experience, Daily’s, which operates 36...

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