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Platform

What is Paytronix CXP?

Combining online ordering, loyalty, omnichannel messaging, AI insights, and payments in one platform. Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

A Complete Customer Experience Platform
Online Ordering
Acquire new customers and capture valuable data with industry leading customization features.
Loyalty
Encourage More visits and higher spend with personalized promotions based on individual activity and preferences.
CRM
Build great customer relationships with relevant personal omnichannel campaigns delivered at scale.
Artificial Intelligence
Leverage the most data from the most customer transactions to power 1:1 marketing campaigns and drive revenue.
Payments
Drive brand engagement by providing fast, frictionless guest payments.

Solutions

Paytronix CXP Solutions

We use data, customer experience expertise, and technology to solve everyday restaurant and convenience store challenges.

Contactless Experiences
Accommodate your guests' changing preferences by providing safe, efficient service whether dining-in or taking out.
Customer Insights
Collect guest data and analyze behaviors to develop powerful targeted campaigns that produce amazing results.
Marketing Automation
Create and test campaigns across channels and segments to drive loyalty, incremental visits, and additional revenue.
Mobile Experiences
Provide convenient access to your brand, menus and loyalty program to drive retention with a branded or custom app.

Subscriptions
Create a frictionless, fun way to reward your most loyal customers for frequent visits and purchases while normalizing revenues.
Employee Dining
Attract and retain your employees with dollar value or percentage-based incentives and tiered benefits.
Order Experience Builder
Create powerful interactive, and appealing online menus that attract and acquire new customers simply and easily.

Multi-Unit Restaurant

Loyalty Programs
High-impact customizable programs that increase spend, visit, and engagement with your brand.
Online Ordering
Maximize first-party digital sales with an exceptional guest experience.
Integrations
Launch your programs with more than 450 existing integrations.

Small to Medium Restaurants

Loyalty Programs
Deliver the same care you do in person with all your digital engagements.
Online Ordering
Drive more first-party orders and make it easy for your crew.

Convenience Stores

Loyalty Programs
Digital transformations start here - get to know your guests.
Online Ordering
Add a whole new sales channel to grow your business - digital ordering is in your future.
Integrations
We work with your environment - check it out.

Company

About Paytronix

We are here to help clients build their businesses by delivering amazing experiences for their guests.

Meet The Team
Our exceptional customer engagement innovations are delivered by a team of extraordinary people.
News/Press
A collection of press and media about our innovations, customers, and people.
Events
A schedule of upcoming tradeshows, conferences, and events that we will participate in.
Careers
Support
Paytronix Login

Order & Delivery Login

Resources

Paytronix Resources

Learn how to create great customer experiences with our free eBooks, webinars, articles, case studies, and customer interviews.

See Our Product In Action
E-Books
Learn more about topics important to the restaurant and c-store customer experience.
Webinars
Watch brief videos for tips and strategies to connect with your customers.
Case Studies
Learn how brands have used the Paytronix platform to increase revenue and engage with guests.
Reports
See how your brand stacks up against industry benchmarks, analysis, and research.
Blog
Catch up with our team of in-house experts for quick articles to help your business.

2024 Online Ordering Guide

Growth-oriented insights for ambitious leaders

2 min read

Paytronix Looks to the Future of Guest Engagement

With a new look, the pioneer in providing the technology and services that enable brands to develop deep and lasting guest relationships signals an industry shift.

Newton, MA, January 31, 2023 – With a bold new look and feel, Paytronix, the leader in guest engagement for restaurants and convenience stores, today signaled to the industry that loyalty has changed, and that brands need to think differently about how they keep guests happy and engaged.

The company, which pioneered restaurant loyalty more than 20 years ago, has led the industry in firsts, including using artificial intelligence, contactless payments, and curbside pickup. Now, the company is positioned to help its clients better align all the components of the digital customer engagement ecosystem to power the industry into the future.

“We introduced digital loyalty to the restaurant industry more than 20 years ago. Then, in 2019, we entered online ordering, as it was still a small part of the market,” said Paytronix CEO Andrew Robbins. “Now, technologies such as loyalty and online ordering are key pieces of the technology stack for any brand. The question is: How do you best use the data these tools provide to keep guests engaged and returning? To do that, brands must align all components of their digital guest engagement platform, and that’s what our teams are expert at doing.”

 

 

Early in the pandemic, restaurants and convenience stores rushed to install the technology they needed for survival. Tools such as loyalty, online ordering, messaging, CRM, marketplace management, and mobile apps were lifelines that kept them afloat.

Today, as the worst of the pandemic recedes, brands are working to get more out of their investments. The focus is on interacting personally with guests, at scale, by providing the right incentives at the right time through the right channels to drive engagement and revenue.

“Loyalty programs need to continue to evolve to ensure that we are meeting our core guest expectations, so that they want to continue engagement with us via our surprise and delight model,” said Darin Dugan, CMO of Jimmy John’s. “At Jimmy John’s we’re working with Paytronix to power the next level of guest engagement. That means gamification programs such as badges that give us, at the brand level, the opportunity to encourage deeper engagement. We’re developing a truly fun relationship with our guests, and we could only do that by using the right technology and having a great team behind us.”

With more than 1,800 branded clients, the Paytronix platform has handled more than 40 billion transactions. In fact, a new campaign gets launched on the platform every minute.

To see the bold new Paytronix, visit www.Paytronix.com.

About Paytronix

Paytronix is the leader in Digital Customer Engagement for restaurants, convenience stores, and other retailers who seek to build lasting guest relationships. Paytronix continually advances digital guest engagement by developing technologies that uncover new insights about guest attitudes and behaviors that create brand preferences.  For more information visit Paytronix.com.

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